MS OFFICE
Harish Dave
Purchase Officer
Mumbai
Summary
Skilled Purchase Officer bringing 2 years + of experience in preparing requisitions, overseeing databases and developing productive relationships with vendors. Successful history revitalizing procurement operations. Experienced purchasing professional with top-notch leadership, program management and planning abilities. Excellent verbal and written communication skills paired with organized nature and advanced problem-solving strengths. Improves policies, reduces waste and supports business needs with efficient, high-quality materials. Results-driven Purchasing Manager well-versed in finding top vendors, negotiating favorable contracts and managing large budgets. Good financial acumen and understanding of recordkeeping requirements. Driven Purchasing Manager with strengths in streamlining procurement operations while achieving cost savings and improving reporting procedures.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Purchase Officer
JAY PRECISION PRODUCTS INDIA PVT LTD
MUMBAI
09.2022 - Current
- Negotiated pricing structures, delivery schedules and other contract parameters.
- Sourced and vetted new vendors to meet purchasing needs.
- Used [Software] to maintain records of goods ordered and received.
- Evaluated supplier performance and worked with representatives to resolve issues.
- Managed vendor and supplier selection process based on price, quality and reliability.
- Worked with production to understand and plan for materials needs.
- Completed regular Raw material, reports.
- Analyzed market and delivery systems to assess present and future material availability.
- Developed cost analyses and prepared recommendations for product managers.
- Tracked orders and shipments to inform warehouse manager of incoming loads.
- Researched potential vendors, evaluated quality and distributed Requests for Proposals for bids.
HR Assistant
JAY PRECISION PRODUCTS INDIA PVT LTD
MUMBAI
09.2020 - Current
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Processed employee termination paperwork at direction of supervisory staff.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Administered compensation, benefits and performance management systems at direction of supervisor.
Customer Service Associate
Serco BPO PVT LTD
Mumbai
05.2015 - 12.2019
- Developed and actualized customer service initiatives to decrease wait times.
- Offered basic technical support for clients on wide range of company products.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Boosted sales revenue by skillfully promoting diverse service options.
- Executes excellent sales floor merchandising and selling.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Delivered excellent customer service, resulting in consistent 100% customer satisfaction rating.
Senior Customer Associate
SERCO BPO PVT LTD
Mumbai
05.2012 - 11.2012
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Educated customers about billing, payment processing and support policies and procedures.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 100%.
- Maintained up-to-date knowledge of product and service changes.
Education
Secondary School Certificate - Scooling
Begum Jamila High School
Mumbai 06.2007 - 05.2008
HSC - HIGHER SECONDARY SCHOOL
M.P.SHAH COLLEGE
Mumbai 03.2010 - 02.2011
BCOM - Bachelor of Commerce
MUMBAI UNIVERSITY
MUMBAI 07.2017 - 06.2018
MBA - MBA in Sales And Marketing
CHETANA COLLEGE
Mumbai 08.2019 - Current
Skills
Materials planning
Software
MS EXCEL
MS WORD
MS POWERPOINT
Timeline
Purchase Officer
JAY PRECISION PRODUCTS INDIA PVT LTD
09.2022 - Current
HR Assistant
JAY PRECISION PRODUCTS INDIA PVT LTD
09.2020 - Current
MBA - MBA in Sales And Marketing
CHETANA COLLEGE
08.2019 - Current
BCOM - Bachelor of Commerce
MUMBAI UNIVERSITY
07.2017 - 06.2018
Customer Service Associate
Serco BPO PVT LTD
05.2015 - 12.2019
Senior Customer Associate
SERCO BPO PVT LTD
05.2012 - 11.2012
HSC - HIGHER SECONDARY SCHOOL
M.P.SHAH COLLEGE
03.2010 - 02.2011
Secondary School Certificate - Scooling
Begum Jamila High School
06.2007 - 05.2008
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