HARISH DHINGRA
NEW DELHI
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
8
8
years of professional experience
Work History
Sales Representative
RASNA CO. PVT LTD
NEW DELHI
11.2010 - 02.2014
- Conducted market research to identify potential customers and their needs.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Maintained accurate records of all sales and prospecting activities.
- Provided technical support for customers using the company's products or services.
- Researched competitors' products, prices, and sales techniques.
- Negotiated pricing contracts with customers to maximize profits.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Recommended changes in products and services based on customer feedback.
Telesales Executive
ICICI LOMBARD GENERAL INSURANCE PVT. LIMITED
NEW DELHI
05.2006 - 10.2010
- Developed strong relationships with potential customers through consistent follow-up contact.
- Upsold additional products or services to existing customers when applicable.
- Generated new leads via cold calling techniques, referrals, networking events.
- Compiled daily reports detailing call activity metrics such as number of dials made, average talk time per call..
- Maintained in-depth understanding of company products and services to make suitable recommendations to customers.
- Led aggressive prospecting, cold calling and networking to enhance lead generation.
- Followed up on sales leads through outbound calling.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Provided timely, courteous, and knowledgeable responses to information requests.
Education
Bachelor of Commerce - B.COM(PASS)
DELHI UNIVERSITY
NORTH CAMPUS02-2010
Skills
- Lead prospecting
- Revenue Generation
- Sales closing
- Sales DevelopmenT
Languages
Hindi
First Language
Hindi
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
Punjabi
Elementary (A2)
A2
Timeline
Sales Representative
RASNA CO. PVT LTD
11.2010 - 02.2014
Telesales Executive
ICICI LOMBARD GENERAL INSURANCE PVT. LIMITED
05.2006 - 10.2010
Bachelor of Commerce - B.COM(PASS)
DELHI UNIVERSITY