Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies
Soft Skills
Personal Competencies
Languages
Affiliations
Accomplishments
References
Work Preference
Timeline
Generic
Open To Work

Harish Gaddam

Hyderabad

Summary

Results-driven and detail-oriented business analyst with expertise in data visualization, machine learning, and operations management. Adept at leveraging analytical skills and business intelligence tools to drive efficiency, enhance decision-making, and contribute to organizational growth. Seeking a challenging opportunity to apply my expertise in data analysis, business strategy, and process optimization within a dynamic environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Analyst & Project Management

Verizon Data services India limited
Hyderabad
04.2020 - Current
  • Spearheading resource planning and forecasting to ensure timely and efficient project deliverables.
  • Driving process improvements to enhance operational efficiency and quality.
  • Managing stakeholder communication and collaborating cross-functionally for seamless execution.
  • Training and mentoring new hires, fostering a high-performance culture.
  • Facilitated workshops and training sessions to educate clients on product usage.
  • Built strong relationships with stakeholders to ensure alignment on project objectives.
  • Supported the sales process by responding to RFPs and technical inquiries from clients.
  • Prepared detailed technical documentation to support product offerings and proposals.
  • Analyzed client requirements and provided strategic recommendations for implementation.
  • Managed multiple concurrent engagements while adhering to tight deadlines.
  • Provided post-sale implementation support when needed.
  • Analyzed customer business processes and challenges to develop appropriate solutions.
  • Built relationships with key decision makers within target accounts.
  • Developed and delivered compelling presentations and demonstrations.
  • Provided technical expertise and support to sales teams in the pre-sales process.
  • Created detailed RFP responses in response to customer inquiries.
  • Prepared technical proposals, cost estimates, and other documentation as required by customers.
  • Performed product configuration and customization based on customer specifications.
  • Maintained active communication with internal stakeholders throughout the pre-sales process.
  • Resolved technical issues during pre-sales process with clients.
  • Maintained accurate sales forecasting reports.
  • Assisted account executives with prospect evaluation and qualification.
  • Documented account activities and generated sales reports.
  • Provided training and product support for other members of sales team.
  • Planned various product configurations to meet diverse customer needs.
  • Generated reports summarizing pre-sales activities including sales forecasts and pipeline updates.

Pre-Sales Engineer

SenSen Networks
10.2019 - 03.2020
  • Company Overview: India
  • Developed compelling business proposals and presentations for strategic bidding.
  • Gathered and analyzed technical requirements to create tailored product solutions.
  • Conducted demonstrations of product features to clients, emphasizing key benefits.
  • Trained staff on product knowledge and effective sales techniques for enhanced customer engagement.
  • Managed multiple projects simultaneously while consistently meeting deadlines.
  • Researched customer requirements for complex sales opportunities and identified market trends.
  • Authored technical white papers on emerging technologies and industry developments.
  • Designed user training materials to support implementation of proposed solutions.

Supply Chain Manager

Service Foods Limited
Auckland
04.2014 - 03.2017
  • Company Overview: New Zealand
  • Led cross-functional teams in projects focused on enhancing operational effectiveness.
  • Analyzed supply chain data to identify trends, optimizing inventory flow and reducing costs.
  • Monitored supplier performance metrics to ensure quality and delivery accuracy.
  • Trained staff on supply chain best practices and compliance procedures.
  • Managed end-to-end supply chain operations, ensuring timely delivery of products.
  • Directed logistics operations, including warehousing and transportation optimization.
  • Collaborated with departments to design efficient logistics solutions for distribution.
  • Implemented lean supply chain practices, minimizing waste and improving processes.

Education

Post-Graduation Diploma - Business Management

Cornell Institute of Business And Technology
Auckland, New Zealand
10-2014

Bachelors - Electrical & Electronics Engineering

Jawaharlal Nehru Technological University
Hyderabad
05-2012

Skills

  • Microsoft Office Suite
  • Data analysis and visualization
  • Financial accounting (SAP FICO)
  • Business process optimization
  • Agile project management
  • Scrum methodology
  • Stakeholder engagement
  • Project coordination

Websites

Certification

  • Post Graduate Program in Business Analysis, Purdue University in collaboration with IBM, IIBA - Simplilearn, 01/01/21
  • CBAP - Certified Business Analysis Professional, IIBA Accredited Course
  • Agile Scrum Master
  • Business Analytics with Excel
  • Tableau Training
  • Data Analysis with Python, IBM Certified
  • Data Visualization with Python, IBM Certified
  • Mathematical Optimization for Business Problems, IBM Certified
  • Business Analyst Capstone

Hobbies

  • Cricket
  • Badminton
  • Music
  • Movies

Soft Skills

  • Emotional Intelligence
  • Team Collaboration
  • Growth Mindset
  • Adaptability
  • Active Listening
  • Strong Work Ethic

Personal Competencies

  • Stakeholder Management & Engagement
  • Operations & Process Optimization
  • Onboarding, Training & Team Leadership
  • Customer-Centric Approach
  • Ownership & Accountability
  • Analytical Thinking & Problem-Solving

Languages

Telugu
First Language
Telugu
Proficient (C2)
C2
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Affiliations

Volunteering

Mentoring and training

Promotions to leadership

Won six Spotlight Awards and many appreciations from higher management

Accomplishments

  • Innovation and process improvement

References

References available upon request.

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Timeline

Analyst & Project Management

Verizon Data services India limited
04.2020 - Current

Pre-Sales Engineer

SenSen Networks
10.2019 - 03.2020

Supply Chain Manager

Service Foods Limited
04.2014 - 03.2017

Post-Graduation Diploma - Business Management

Cornell Institute of Business And Technology

Bachelors - Electrical & Electronics Engineering

Jawaharlal Nehru Technological University

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Harish Gaddam