MS Excel
Harish Jakka
Bengaluru
Summary
Dynamic leader with extensive experience at KPMG Global Services, driving operational excellence and strategic growth initiatives. Proven expertise in project management and team leadership, successfully building a 66-member team and automating processes to realize a savings of 20,000 hours. Consistently recognized for exceeding KPIs and SLAs while contributing to substantial business growth.
Overview
28
28
years of professional experience
Work History
Manager, Bridge Support Services
KPMG Global Services
Bengaluru
07.2011 - 03.2024
- Spearheaded the creation of a team in India to oversee Engagement Support Services, including global coordination and proprietary tool administration.
- Led the growth of a robust 66-member team by overseeing their hiring process, development programs, and performance management.
- Boosted client satisfaction and engagement opportunities by enhancing end-to-end service processes.
- Established operations in Bangalore and Kochi to diversify team's presence.
- Oversaw engagements for over 20 U.S. offices and 15 countries, managing a diverse portfolio of more than 400 Global Mobility projects.
- Led process excellence initiatives to optimize workflows.
- Utilized Alteryx and Power BI to automate processes, achieving a time savings of 20,000 hours over three years.
- Devised and executed competitive business strategies.
- Awarded multiple times for meeting SLAs and driving process improvements.
- Served as a representative for the India office in international forums regarding tax management.
- Engaged in US-based Client Transition Meetings, highlighting effective collaboration on an international level.
Associate to Manager
KPMG Global Services
Bengaluru
12.2003 - 07.2011
- Specialized in preparing and reviewing US Individual Tax Returns, adhering to regulatory standards.
- Ensured efficient execution of day-to-day tasks in 20 US offices, facilitating seamless team collaboration.
- Directed teams of 5 to 100 employees, fostering collaboration and mentorship.
- Attained top-tier production and quality benchmarks, earning the rolling trophy 11 times in 13 weeks.
- Developed strategies for resource planning, business analytics, and stakeholder engagement to enhance continuous improvement.
Senior Audit Assistant
P.N. Suryaprakash & Co., a CA Firm
Bengaluru
09.1996 - 12.2003
- Performed audits for various organizations, maintaining compliance with regulations.
- Generated precise financial reports.
- Coordinated instructional programs resulting in better team performance.
- Managed support operations efficiently.
Education
CA Intermediate - Accounting, Taxation
ICAI
New Delhi, India01.2002
B.Com -
S K University
Anantapur, India06-1996
Executive General Management Program - General Management
IIM
Bengaluru, IndiaSkills
- Strategic Growth Planning
- Operations Performance Management
- Business Growth Initiatives
- Project Management
- Contract Administration
- Budget Management
- Operational Excellence
- KPI/SLA Management
- Team Development and Leadership
Languages
- English
- Hindi
- Kannada
- Telugu
Personal Information
Date of Birth: 12/15/75
Contact
jakkaharish@gmail.com, +91-9886708252
Certification
EGMP from IIM
Accomplishments
- Supervised team of 66 staff members in two locations
- Achieved 20,000 hrs saving by introducing automation for day to day tasks in 3 years span.
- Served more than 400 engagements with engagement admin tasks like billing, e-filing of tax returns and SLA Reports.
- Served 20 operating offices in US and 14 other country offices with routine engagement admin tasks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeQuote
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Software
Power BI beginner
MS Office suite
Languages
English
Native language
Hindi
Intermediate (B1)
B1
Kannada
Advanced (C1)
C1
Telugu
Proficient (C2)
C2
Interests
Playing Cricket, Carrom and badminton
Stamps and Coin collection
Affiliations
- CSR activities
Timeline
Manager, Bridge Support Services
KPMG Global Services
07.2011 - 03.2024
Associate to Manager
KPMG Global Services
12.2003 - 07.2011
Senior Audit Assistant
P.N. Suryaprakash & Co., a CA Firm
09.1996 - 12.2003
CA Intermediate - Accounting, Taxation
ICAI
B.Com -
S K University
Executive General Management Program - General Management
IIM
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