Harish Jathan
Summary
A results-driven and analytically astute Supply Chain professional with an exceptional track record of 24 years across diverse sectors including Consumer Durables, Home Appliances, and Direct-to-Home (DTH & Fibre) industries. Demonstrated expertise spans developing and implementing strategic supply chain solutions, leveraging advanced technologies like SAP and ERP to drive operational excellence, optimize cost structures, and deliver sustainable business value through data-driven decision-making and comprehensive stakeholder management and execution agility.
Overview
26
26
years of professional experience
Work History
Assistant General Manager- Supply chain Operations, Imports and Business Excellence
Tata Play Limited
05.2006 - Current
- Led end-to-end supply chain operations for West & South zone warehouses, managing 300+ Cr annual inventory flow across planning, logistics, warehousing, and regulatory compliance.
- Implemented demand forecasting and inventory optimization models, improving forecast accuracy by ~15–20%, increasing inventory turns by ~18–25%, and reducing storage & holding costs by ~12–18%, while maintaining >99% service levels.
- Governed warehouse operations through SCM scorecards and KPI-based governance, driving OTIF improvement from ~90% to 97%+ and sustaining inventory accuracy above 99%.
- Optimized multi-modal transportation (road, rail, air, sea) through route rationalization and mode mix optimization, delivering 8–15% freight cost savings and 10–12% transit time reduction.
- Managed pan-India logistics and vendor management across 20+ 3PLs and transport partners, ensuring 100% SLA compliance, improved vendor productivity, and reduced dispute escalations.
- Leveraged statistical and historical data analysis to support demand planning, capacity modeling, and decision-making, reducing forecast bias and demand volatility by ~20%.
- Strengthened warehouse safety, security, and risk controls, achieving zero major safety incidents, 100% audit pass rate, and improved business continuity readiness.
- Managed import operations, including freight forwarding, customs documentation, HS classification, and duty compliance, ensuring zero non-compliance cases and on-time customs clearance >98%.
- Drove supply chain digital transformation through SAP integration, process standardization, and automation, improving visibility and control.
- Built and led high-performance teams through engagement initiatives, capability building, and a strong continuous improvement culture.
- Led customer discovery programs through call listening and insight synthesis; identified and resolved 100+ customer pain points, driving cross-functional improvements, leadership-reviewed action plans, and measurable NPS and service experience uplift.
Senior Executive – Store operations
LG Electronics
02.2004 - 05.2006
- Managed spare parts operations for Consumer Electronics & Home Appliances in the Mumbai Circle.
- Handled inventory control, distribution, invoicing, and audit support across manual and ERP systems.
- Coordinated with service, logistics, and finance teams to ensure smooth operations.
- Managed reverse logistics for spare parts returns and replacements.
Junior Office – Stores
Videocon India Pvt Ltd.
09.2000 - 02.2006
Education
B.com -
MGM college
Mangalore01.2000
PGDM - Supply chain management
Welingkar institute of management
MumbaiSkills
- Planning & Optimization
- Demand & Supply Planning
- Statistical Data Analysis
- Warehouse Space Optimization
- Logistic Planning
- Execution & Operations
- Transport Management
- Inventory Control
- Warehouse Operations
- Partner Management
- Governance, Compliance & Excellence
- Import & Export Compliance
- Warehouse Audit & Performance Scorecard
- Operations Excellence
Accomplishments
- Tata Play: CEO of the Quarter (2016 & 2026)
- Star of the Year (2014)
Enterprise Systems Tools Expertise
- SAP – Inventory management, procurement, and reporting
- Siebel CRM – Customer relationship management and service operations
- PRM Systems (Partner Relationship Management) – Vendor and partner coordination
- ERP Systems – End-to-end business process integration
- M-System – Internal operations/warehouse/process tracking (customize if needed)
- Advanced Excel – Data analytics, automation (Pivot, VLOOKUP, Macros)
Timeline
Assistant General Manager- Supply chain Operations, Imports and Business Excellence
Tata Play Limited
05.2006 - Current
Senior Executive – Store operations
LG Electronics
02.2004 - 05.2006
Junior Office – Stores
Videocon India Pvt Ltd.
09.2000 - 02.2006
B.com -
MGM college
PGDM - Supply chain management
Welingkar institute of management