HARISH K S
Anekal
Summary
Experienced healthcare manager skilled in overseeing operations, optimizing patient care, and ensuring regulatory compliance. Adept at managing teams, service quality. Proven ability to improve performance, increase patient satisfaction, and drive strategic healthcare initiatives.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
5
5
Languages
Work History
Manager - Admissions
Narayana Hrudayalaya Limited
04.2012 - Current
- Decisions redesign and improvement in response to Microsoft management process by Analyzing the existing process to identify bottlenecks, inefficiencies, the pending admissions, timely fallow ups (CONVERSIONS).
- Resolving concerns of patients for smooth admissions.
- Providing daily bed status updates to Facility Director and Medical Services Director, by Creating a standardized and easy-to-read format for the bed status report.
- Implementing comprehensive training plan that outlines the objectives, content, methods, and timeline for training new recruits and ongoing staff development.
- Processing the documents for cashless hospitalization.
- Responsible for a Third-Party Administrator's (TPA) end-to-end medical and non-medical query areas for improvement.
- Collect data and gather input from employees who are directly involved in the process.
- Analyzing oral complaints received and effectively communicating them to the concerned department, addressing and resolving issues by establishing clear channels for receiving complaints.
- Training new recruits and providing on-the-job training for all staff members by creating effective policies and procedures for query handling.
- Ensure compliance with healthcare regulations and standards.
- Monitoring the admission executives with the nursing staff and unit managers to assign appropriate beds for admitted patients based on their medical condition and needs (BED MANAGEMENT).
- Maintain records of claims submitted, pending, and settled.
- Liaise with insurance providers, TPAs, and regulatory bodies for smooth claim approvals and reimbursements.
- Maintain patient records, generate health reports for corporate partners, and address concerns from corporate patients and HR representatives, resolving service-related issues promptly.
- Oversee corporate billing, verify insurance coverage, and ensure accurate consultations, and treatments for corporate employees.
- Schedule and manage healthcare services, including medical check-ups, ensuring smooth service delivery for employees.
- Act as the primary liaison between healthcare facilities and corporate clients.
Education
Bachelor of Business Management - Business Management
Govt. First Grade College Huliyar
Tumkūr, India 04.2012 - Current
Skills
Data Analysis
Interests
Traveling
Music
Watching & Playing Cricket
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Personal Information
- Date of Birth: 12/02/1990
- Gender: Male
- Nationality: Indian
Timeline
Manager - Admissions
Narayana Hrudayalaya Limited
04.2012 - Current
Bachelor of Business Management - Business Management
Govt. First Grade College Huliyar
04.2012 - Current
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