Harish Kumar Reddy Athmakur
Hyderabad
Summary
Over 5 years of IT experience focused on Salesforce implementations, customizations, and integrations. Developed scalable solutions using Apex, Lightning Web Components, and Flows in Agile environments, driving operational efficiency and enhancing user experience.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Salesforce Developer
Accenture
Hyderabad
12.2024 - Current
- Developed Salesforce solutions for CDPH Vaccine Program using Apex, Lightning Web Components (LWC), Flows, Apex Triggers, Batch Apex, and Salesforce configuration, automating complex business processes.
- Designed and optimized scalable solutions by implementing Apex Classes, SOQL, USER_MODE queries, Validation Rules, and reusable components, ensuring high performance and compliance with Salesforce best practices.
- Managed deployments using Copado, performed code quality and security analysis using DigitSec, participated in code reviews, and ensured compliance with Salesforce development best practices and governor limits.
- Investigated and resolved complex production issues by performing root cause analysis, debugging Flows and Apex code, implementing bug fixes, and maintaining comprehensive Apex Test Classes for reliable deployments.
- Collaborated with business analysts, QA teams, and stakeholders in an Agile/Scrum environment to deliver user stories and enhancements within sprint timelines, ensuring timely production releases.
- Collaborated with business analysts, QA teams, and stakeholders in an Agile/Scrum environment to deliver user stories and enhancements within sprint timelines, ensuring timely production releases.
Salesforce Developer
Cognizant
Hyderabad
08.2024 - 12.2024
- Developed an email service within Salesforce to automate the processing and classification of incoming emails using GEN AI. The system captures data from incoming emails and stores it in fields within a staged object. This data is then processed using a custom-built prompt builder to classify the email. Based on the classification, the system triggers specific actions such as creating HAR records or generating tasks for existing HAR records-actions that were previously done manually. By automating these processes, the solution significantly reduced manual effort, improved operational efficiency, and enhanced data accuracy, leading to faster and more reliable decision-making.
- Automated email processing in Salesforce: Developed automated system in Salesforce for classifying and processing incoming emails using GEN AI, capturing data in custom objects for streamlined workflows.
- Set up prompt builder in Salesforce: Configured Salesforce's prompt builder to classify emails automatically based on predefined categories, eliminating need for manual classification.
- Streamlined workflow processes: Automated repetitive tasks to reduce manual workload, accelerating email processing and enhancing overall workflow efficiency.
- Streamlined creation of HAR records: Streamlined tasks like creating HAR records and generating tasks, reducing manual effort and improving efficiency.
- Improved accuracy of data capture: Minimized human error and ensured accurate data capture, leading to more reliable insights and faster decision-making.
Salesforce Developer
Cognizant
Hyderabad
07.2021 - 08.2024
- OneMD EMEA, one of the digital solutions within our Life Sciences practice, integrates seamlessly with our existing Salesforce.com infrastructure and Helps business Majorly in Sales Cloud functionalities like Deal Management and Lead Management for EMEA Countries.
- Analyzed business requirements and implemented functionalities using Salesforce.com to align with organizational needs.
- Resolved Jira user stories and bugs promptly to maintain high customer satisfaction.
- Customized and enhanced applications based on business requirements to optimize user experience.
- Maintain the Customer satisfaction by solving the Jira User Stories and Bugs on time.
- Managed release management process to ensure timely software updates.
- Worked on Data Migration Activity Using DataLoader.
- Participated actively in daily scrum calls to discuss project progress.
- Maintaining Code qualities using SonarQube Tool.
- Active Participation in the daily scrum calls.
Education
Bachelor of Technology - BTech - Computer Science Engineering
Koneru Lakshmaiah University(KLU)
Vijayawada01-2021
Skills
- Apex
- Apex Triggers
- Lightning Web Component
- Lightning Component
- SOQL
- Salesforce CRM
- Data Loader
- Jenkins
- SourceTree
- Visual Studio Code
- WorkBench
- JIRA
- Copado deployments
- DigitSec analysis
Certification
- Salesforce Certified Administrator, SFDC_Admin
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder, SFDC App Builder
- Salesforce Certified Platform Developer I, SFDC_Developer
- Salesforce Certified Platform Developer II
- Salesforce Certified JavaScript Developer I
- Salesforce Certified AI Associate, SFDC AI Associate
- Salesforce Certified Agentforce Specilaist
Timeline
Salesforce Developer
Accenture
12.2024 - Current
Salesforce Developer
Cognizant
08.2024 - 12.2024
Salesforce Developer
Cognizant
07.2021 - 08.2024
Bachelor of Technology - BTech - Computer Science Engineering
Koneru Lakshmaiah University(KLU)