Motivated and adaptable professional with 1.7 years of experience in the IT industry, seeking to transition into a customer care service role. Skilled in problem-solving, technical troubleshooting, and effective communication. Proven ability to understand user needs, explain complex concepts clearly, and deliver timely support. Eager to leverage a strong technical foundation and a customer-first mindset to provide exceptional service and contribute to a team-oriented environment.
Key Responsibilities & Achievements:
Tools and Technologies:
ENOVIA 3DEXPERIENCE, JPO, MQL, Spinner Files, MQL, Java, Change Management, EBOM.