Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Harish Mehra

Harish Mehra

Bangalore

Summary

Enthusiastic retail expert with 12 years of advancing experience. A dynamic self-initiator and team cultivator skilled in t
imely goal achievement within budget constraints. Customer-centrism leader driving company profitability through improved team productivity. Proficient in negotiations, up selling tactics, and effective organizational leadership.

Overview

11
11
years of professional experience

Work History

Area Manager

First cry.com
06.2020 - Current
  • Initiated annual business planning and target setting.
  • Achieved revenue growth by effectively managing operational costs.
  • Orchestrated NSO planning and execution, encompassing staff recruitment.
  • Ensured operational excellence through meticulous reviews and frequent store visits.
  • Expanded the brand's footprint through the establishment of new stores.
  • Ensured successful execution of monthly plans for existing stores, overcoming challenges as they arose.
  • Elevated customer service standards, skillfully managed inventory, and identified avenues for growth.
  • Drove the implementation of consumer loyalty programs, harnessing the potential of regional demographics.
  • Nurtured store team members through mentorship, fostering a culture of high performance.
  • Managed daily operations across multiple retail locations to ensure consistent performance.
  • Developed and implemented inventory management processes to optimize stock levels and reduce waste.
  • Fostered relationships with vendors to secure competitive pricing and timely deliveries of products.
  • Supervised employees, ensuring optimal productivity.
  • Resolved conflicts between employees or customers in a professional manner.
  • Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
  • Provided guidance on the implementation of new policies and procedures in stores.

Event Manager

Bangalore
Bangalore
11.2017 - 05.2020
  • Coordinated logistics for events, including venue selection and vendor management.
  • Managed budgets and tracked expenses for multiple events simultaneously.
  • Developed event timelines and schedules for seamless execution.
  • Collaborated with clients to understand their vision and requirements.
  • Implemented marketing strategies to promote upcoming events effectively.

Store Manager

Reebok
Bangalore
10.2016 - 11.2017
  • Successfully managed daily store operations, ensuring smooth workflow, high productivity, and excellent customer service.
  • Achieved and exceeded monthly sales targets by implementing effective sales strategies and promotions.
  • Supervised, trained, and motivated a team of employees, improving efficiency and reducing staff turnover.
  • Handled staff scheduling, performance reviews, and regular training sessions to maintain service quality.
  • Monitored inventory levels, reduced stock shrinkage by %, and ensured timely replenishment through vendor coordination.
  • Managed billing, cash flow, and daily reconciliation, maintaining 100% accuracy in financial transactions.
  • Improved store profitability by controlling operational costs and increasing overall margins.
  • Resolved customer complaints promptly, ensuring high satisfaction and repeat business.
  • Maintained compliance with company policies, audit requirements, and safety standards.
  • Ensured attractive visual merchandising and hygiene standards to enhance customer experience.

Store Manager

Woodland
Bangalore
09.2014 - 04.2016
  • Orchestrated successful annual business planning and target setting, resulting in consistent revenue growth over 7 years.
  • Managed operational costs while achieving substantial revenue growth, ensuring the company's financial health.
  • Received monetary awards for cultivating a performance-driven culture by mentoring store team members, resulting in improved team cohesion and productivity.

Education

Bachelors of Commerce - Accounting

Annamalai University
Tamil Nadu
01.2021

12th Grade - Commerce

Army School
Jammu
01.2009

10th Grade - All Subject

Army School Jammu
Jammu, Jammu & Kashmir

Skills

  • Product knowledge
  • Trend analysis
  • Merchandising strategies
  • Advanced SAS proficiency
  • Process optimization
  • Workflow & supply chain coordination
  • Critical thinking
  • Creativity & adaptability
  • Customer-centric thinking
  • Cross-cultural communication
  • Active listening
  • Empathy
  • Business planning
  • Operational management
  • Inventory management
  • Staff recruitment
  • Customer relationship management
  • Vendor negotiation
  • Budget management

Accomplishments

  • Orchestrated successful annual business planning and target setting, resulting in consistent revenue growth over 7 years.
  • Managed operational costs while achieving substantial revenue growth, ensuring the company's financial health.
  • Received monetary awards for cultivating a performance-driven culture by mentoring store team members, resulting in improved team cohesion and productivity.

Timeline

Area Manager

First cry.com
06.2020 - Current

Event Manager

Bangalore
11.2017 - 05.2020

Store Manager

Reebok
10.2016 - 11.2017

Store Manager

Woodland
09.2014 - 04.2016

Bachelors of Commerce - Accounting

Annamalai University

12th Grade - Commerce

Army School

10th Grade - All Subject

Army School Jammu

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Harish Mehra