Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
*Conducting meeting within Branch for continuous improvement of quality.
* Coordinating with different department like Forwarding, CHA and Air division for customer complaint and customer feedback.
*Discussing customer complaint with team and replying to customer.
*Updating the documents (registers) on weekly basis.
*Updating the ISO status to HO