Highly experiences payroll lead with over 9 years of proficiency in payroll processing and management. Possesses exceptional analytical and problem-solving skills with an innate ability to ensure compliance with federal and state regulations. Adept at leading a team of payroll specialists to ensure accurate and timely payroll processing while maintaining confidentiality at all times. Demonstrates excellent communication and organizational skills, coupled with a proven ability to deliver results within tight deadlines. Proactive and adaptable, always striving for process improvements to optimize efficiency and reduce errors.
Overview
9
9
years of professional experience
18
18
years of post-secondary education
Work History
Senior Payroll Specialist
Amazon Development Center (India)
Hyderabad, India
10.2019 - Current
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
Responsible for complete AUS payrolls and ensure to process all the inputs accurately.
Worked on implementation for in house payroll twice and was an active member in order to provide the complete payroll system requirement.
Worked on various projects to ensure the ease of payroll works
Validates the complete payroll reports and ensure there are no discrepancies.
Validates the GL reports and ensure to send them to accounting team before the due date.
Process bank files, Statutory payments on time.
Handles critical employee. audit, accounting queries and provide resolutions.
Validates State tax reports and process state tax (Payroll tax) payments to state authorities with in due date.
Validates Single touch payroll reports to ensure all the data is accurately reported to ATO.
Hosts weekly operational calls with vendor and various stake holders
Applied knowledge of regulations, employment law, and tax code to keep operations in compliance with applicable standards.
Provided customer service to employees regarding payroll inquiries and issues.
Developed and implemented new payroll policies and procedures according to changing laws and regulations.
Assisted management in developing and tracking payroll budgets.
Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
Senior Payroll Analyst
ADP Pvt Ltd
Hyderabad, India
06.2017 - 10.2019
Superior client service skills (both verbal and written) and strong active listening skills.
Handled client with an head count of 2000+
Made client like Unilever as a reference client for ADP.
Got client appreciations for handling toughest configuration changes and made it successful deployment to Production system.
Having a good knowledge of Australia and New Zealand legislations
Working on a new key legislative changes of AU which is Single touch payroll and for New Zealand – Pay day filing.
Worked on scenario based testing for new legislative changes.
Worked as a Spoc for STP when it was in initial stage.
Always maintained our client NPS score as “Promoter”. Which made client to act as reference client for ADP.
Attention to detail payroll compliance and audit functions\.
Worked on UAT testings, parallel testings, system configuration testings and ensured successful GO-LIVE of client.
Understanding of various processing errors of SAP and to identify and analyze these errors to provide best possible solutions to clients. Worked extensively on CRM tool.
Senior Analyst
Capgemini
Bangalore, India
02.2017 - 05.2017
Investigated system issues and implemented resolutions to reduce downtime.
Validated results and performed quality assurance to assess accuracy of data.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Performed budget analysis to control expenditures and predict future budget needs.
Conducted workplace compliance training to reduce liability risks and operate effectively.
Handled a client of 1000+ employees in Monthly, Bi-weekly and fortnightly payrolls.
Responsible to handle the critical employee questions and provide resolutions.
Senior Process Associate
ADP Pvt Ltd
Hyderabad, India
08.2014 - 02.2017
Met month-end reporting objectives and deadlines.
Performed reconciliations to drive accuracy and validity of Payroll information.
Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
Supervised processes to eliminate weak points or bottlenecks in Payroll operations.
Processed 2 client payrolls which are giant businesses in ANZ that includes every pay cycle such as Weekly, Fortnightly and Monthly.
Responded every ticket with out missing SLA and maintained payroll accuracy to 100% . Paying all employees without any delay and remitting bank files without any fatal errors.
Sending out End of month reports including GL's, leave reports, outstanding arrears reports and payroll tax reports after reconciling and analyzing differences.
Education
Bachelors of Commerce - Commerce And Accountancy
Badruka College of Commerce
Hyderabad
06.2011 - 05.2014
Board of Intermediate - Commerce, Economics And Civics
Ratna Junior College
Hyderabad
06.2009 - 06.2011
Board of Secondary Education -
Mohun's Grammar High School
Hyderabad
05.1996 - 05.2009
Skills
Vendor and Client Management
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Accomplishments
Awarded the "BEST JDI" Owner for implementing the best process improvement.
Consistently received a 100% customer satisfaction rate.
Promoted to Senior Fin-Op's Specialist in 2022.
Completed TTT and awarded the best presentation.
Rated the top among all Global view associates.
Timeline
Senior Payroll Specialist
Amazon Development Center (India)
10.2019 - Current
Senior Payroll Analyst
ADP Pvt Ltd
06.2017 - 10.2019
Senior Analyst
Capgemini
02.2017 - 05.2017
Senior Process Associate
ADP Pvt Ltd
08.2014 - 02.2017
Bachelors of Commerce - Commerce And Accountancy
Badruka College of Commerce
06.2011 - 05.2014
Board of Intermediate - Commerce, Economics And Civics
Technical Executive at Amazon Development center India Pvt. Ltd through Shankar Electrical Services India Pvt. LtdTechnical Executive at Amazon Development center India Pvt. Ltd through Shankar Electrical Services India Pvt. Ltd
Manager II, PLN/Development Manager at Amazon Development Center India Private LtdManager II, PLN/Development Manager at Amazon Development Center India Private Ltd
Manager II, Operations, Last mile at Amazon Development Center India Pvt LTDManager II, Operations, Last mile at Amazon Development Center India Pvt LTD