Harish Nadar

• Gathered problem information and recorded that data in desktop tools.

• Monitored incident status and escalate cases that are not resolved in a specific timeframe.

• Took responsible for ensuring the customer's entitlement of service.

• Took ownership of service requests from customers and ensure timely and satisfactory resolution of problems.

• Provided services to countries like USA, Canada, New Zealand and Australia.

• Recorded Company’s financial data into the accounting system and ensured that all transactions are documented.

• Monitored and tracked company expenses, helping management make informed budgeting and cost control decisions.

• Organized financial documents during audits, ensuring compliance with auditing standards.