Harish Nailkode
Virar
Summary
Adept at performing research in an effort to make optimal travel plans. Experienced in organizing itineraries according to time frames, weather, and events. Bringing forth strong communication skills, and a commitment to safe, timely administration and facilities.
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
11
11
years of professional experience
Work History
Manager - Administration and Infra
5Paisa capital Limited
Mumbai
2023.10 - Current
- New Branch setup with complete infrastructure end to end, Installation of UPS/DG backup
- Co-ordinate with entire Zonal (through continual liaising with line AMs & RMs) regarding admin/infra related works for faster resolution.
- Support the branches in repair and maintenance of branch asset by taking up the issue with the stake owners.
- Installation of Signages as per HO specifications with visibility and feasibility of site.
- Ensuring basic hygiene factor are met by branches.
- Periodical signage cleaning is done as per process.
- Installation of direction boards, Step Branding, Shutter and Glass branding
- Merging and consolidation- co-ordination with regions and Operation/Infra/IT/Vigilance departments at HO for smooth process.
- Ensuring Audit Adherence in all Infra & Admin related areas
- Coordination in matter of costs relating to excess usage of Electricity tariff ,Telephone charges, Water Charges ,utility bills and Other Admin& Infra related costs
- Renewal of branch licenses under Shop and Establishment Act and ensuring Audit Adherence in all Infra & Admin related areas
- Branches and Warehouse lease deed renewals are monitored and coordinated through branches and HO.
- Electricity tariff conversion is ensured wherever required as per statue.
- Timely renewal of lease deed in co-ordination with local authorities/regions and HO
- Oversee day-to-day facility operations ensuring a safe and efficient work environment.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Procurement of admin assets.
- Payment and billing desk (PI,PO creation and vendor payment processing
- Manage mailing room (dispatch center)
- Facility management (Housekeeping, Security guard, Electrical work, Plumbing work etc),
- Support to corporate affairs such as Events, conference management and festival celebration, Travel Management (Fully automated by enforcing company policy in the self-booking tool)
- Canteen Management (like surprise visit, food tasting, inspecting waste management),
- Transport Management, Office maintenance, AMC, Cash Management
- CAPEX & OPEX management
- Meeting rooms management
- Managed Welcome KIT distribution (Access cards, ID cards, Welcome KIT)
- Printing and stationary management
- BIA & BCP (Business Impact Analysis and Business Continuity Plan)
- MIDC subletting and other liaisoning work
- Negotiation with landlords in terms of rental, amenities like AC, DG Backup/UPS maintenance/CCTV etc.
- Managing government authorities/government bodies for smooth operations
- Ensured compliance with all applicable laws, regulations, industry standards.
- Created monthly reports for senior management summarizing operational performance metrics.
Manager - Administration & HR
Kotak Securities Limited
Mumbai
2023.03 - 2023.10
- Employees corporate credit card reconciliation (Scrutiny)
- Employees exit clearance and recovery if any (FNF processing)
- PAN India DTH management (such as new connection, service issue etc.)
- Event & Conference Management (Pan India Level)
- Vendor Management, Vendor bill payment processing.
- Organize sales meet/conference region wise, Manage group booking
- Monthly MIS presentation to the Management (Savings report,)
- All vendor's agreement renewal and contracting,
- Regional branch office visit
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Facility management
- PO creation and expense tracker with bifurcation of CAPEX & OPEX
- Managing Travel desk end to end for all mode of Travel and lodging
- Pan India corporate tie up with all the Hotels and Airlines,Travel desk automation & implementation
- Employees travel and expense reimbursement
Manager - Travel Desk
Laxmi Dental Exports Pvt Ltd
Mumbai
2022.11 - 2023.03
- Travel desk Management
- Vendor payment processing
- Travel desk automation and implementation
- Contracting of service apartments and guest house
- Arranging international travel and exhibitions
- Manage Group booking.
- Enhance system/portal by enforcing travel policy by understanding the employees buying behaviour.
- Monthly MIS management
Manager - Administration and facilities
Ntex Transporation Services
Pune
2021.10 - 2022.09
- Managing complete travel & Lodging at PAN India level for internal employees by running in House traveldesk with a team size of 10+
- Cost and saving analysis for a monthly spend
- Negotiating with vendors one pricing and services (Vendor Management)
- Corporate tie up with Hotels, Airlines, Cab Vendors,
- Event management
- Taking care of VP and director's travel bookings end to end Daily
- Monthly and Quarterly MIS preparation
- Issuance of boarding pass/insurance and meal for VP and director's bookings
- Presenting teams monthly performance to the management
- Managing events and conferences Pan India,
- Preparing documentation on Training videos &
- Email flyers Statements Reconciliation Handling Escalations
- Manage IVR completely across the company (AHT, abandoned calls etc.)
- Liaising with technical team with our requirements and testing on the workflow,
- Liaising with legal team for preparing agreement with our vendors
- Agreement and contract renewal from service provider
- GST rebate management
Assistant Manager - BDM, KAM, SM & Operations
Infiniti Travel Services (Infiniti Software solutions)
Mumbai And Chennai
2014.01 - 2020.11
- Minimizing the travel spend and implementing the best travel policy so that corporate can save money on travel and accommodation
- Administration and Facilities
- Supplier Management
- Negotiation with the Airline/Hotels to get good discount on the fares/tariffs based on the client's travel spend
- Showing profit or saving/missed savings to the corporate (Travel Admin) in every 3 or 6 months with the help of reports and PPT (51 MIS reports)
- Contract Renewal with Airlines and negations to get best rates
- Monitoring KLD passenger's (Higher Authority Employees) booking to ensure that Boarding pass and meal is assigned
- Policy implementation to maximize savings on Travel spends,
- Quality check based on the policy parameters shared by the corporate
- Escalations handling and ensuring that we shouldn't lose our customers
- Manage group booking (Bulk bookings such as Flight/Hotel/Bus/Cab)
- Giving support to technical team in terms of Software testing and e-mail configuration and backup
- Rectifying invoice errors and disputes from client side and company vice-versa
- Managed all corporate travel cards (BTA and CTA like AMEX)
- Monitoring on billing and invoice submission to get our timely payment,
- Co-coordinating with internal departments such Technical/Operational/Accounts/Tax department in order to resolve customer issue on priority
- Handled Mice bookings, Giving good flight connectivity options, Issuing tickets such Flights, Hotels, Bus, Train & Cab bookings,
- Arranging cabs for corporates/clients based on their flight timings
- Coordinating with VISA team for the passport renewal and visa related queries
- Software testing on pre production and live server (UAT) basis on BRD document
Education
Bachelor of Commerce -
Mumbai University
01.2021
Skills
- Email Management
- Leadership Skills
- Time Management
- Escalation Management
- Communication Skills
- Service-focused
- Highly organized
- MIS management
- Policy Implementation
- Contract Management
- Business Administration
- Expense & Budget management
- Vendor management and negotiation
- Billing management and rent payout
- Corporate travel Management & Automation
- Office administration and facilities management
- Complex Problem-Solving
- Infrastructure and Branch setup
- Workforce Management
Applications
- Zoho
- Darwin
- Outlook
- MS office
- Oracle
- Sabre
- Amedius
- Galileo
- SITA
- Emulator
Languages
Kannada
Advanced
C1
English
Advanced
C1
Hindi
Advanced
C1
Marathi
Advanced
C1
Achievements
- Achieved yearly target on a constant revenue of 2 crore
- Centralized board line for my team (IVR) to avoid call abundance
- Single sign on integration
- Policy implementation
- Travel and Automation
Hobbies and Interests
- Travelling
- Listening to Music
- Exploring new stuffs
- Deep dive in problem Solving
Timeline
Manager - Administration and Infra
5Paisa capital Limited
2023.10 - Current
Manager - Administration & HR
Kotak Securities Limited
2023.03 - 2023.10
Manager - Travel Desk
Laxmi Dental Exports Pvt Ltd
2022.11 - 2023.03
Manager - Administration and facilities
Ntex Transporation Services
2021.10 - 2022.09
Assistant Manager - BDM, KAM, SM & Operations
Infiniti Travel Services (Infiniti Software solutions)
2014.01 - 2020.11
Bachelor of Commerce -
Mumbai University