Seeking challenging assignments in an Organization where I can achieve excellence that would help me to Bring best of my performance; further enhance my knowledge & skills.
Overview
5
years of professional experience
3
years of post-secondary education
2
Certifications
3
Languages
Work History
Bajaj Housing Finance Ltd
Satara, Maharashtra
Deputy Credit Manager
01.2022 - Current
Job overview
Sanction authority Rs.70 Lakhs)
Roles and Responsibilities Work Description:
Appraising and underwriting the HL and Loan applications of salaried profile customers
Ensuring policy adherence and meeting the Credit TAT
(Login to Approval)
Keeping the COPR and Audit Query to Minimal or Zero levels, Provide Feedback to HO Authorities on Credit
Process / Policies / Local Market on a regular basis
Implementation of Credit Policy and continuous evaluation to ensure adherence to the Policy
Data Analysis & Sharing of best practices with team,
Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT
Keeping delinquency under control -Compliance of policy and processes
Closely watch on key performance numbers on daily basis
Maintain good portfolio quality & delinquency ratio of branch
Currently managing south region salaried cases decision
Headed a team of 4 members, provide training to team, co-ordination with team for early decision and maintaining good TAT.
Oversaw reporting, documentation and recordkeeping requirements for department.
Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
Referred delinquent accounts to collections department or outside resources.
Collaborated with management to evaluate credit strategies and develop improvements.
Compiled data critical to analysis of annual bad debt.
Developed strategies to expedite payments and customer resolutions.
Recognized across organization for diligence, accuracy and contributions toward maintaining positive cash position through problem resolution.
Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Reviewed and analyzed loan procedures.
Provided resources and expertise for conversion, validation and training required for company-wide software updates.
Streamlined processes for early identification of potential credit system and monitoring problems.
Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.
Optimized credit approval and collection processes, improving operational efficiencies by over Number%.
Provided training and consulted with struggling teams to help meet monthly target goals.
Attended ongoing professional training to facilitate accurate and productive credit management.
Work cross-functionally with sales, management and other departments to maintain effective operations.
Used Software and Software to perform credit appraisals, document verification and loan approvals.
Investigated and evaluated customers for creditworthiness and potential risk factors.
Utilized deep understanding of industry best practices and legal requirements to prevent critical incidents.
Negotiated settlements and payment terms with customers and delivered customized payment plans.
Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
Obtained and interpreted financial statements to assist in credit limit reviews.
Devised collection recovery strategies to resolve customer issues and delinquent cases.
Monitored accounts for signs of fraud and non-payment issues.
Suryoday Small Finance Bank Ltd
Designation Credit Analyst (Roll of Credit Manager)
02.2021 - 01.2022
Job overview
Roles and Responsibilities Work Description:
Salaried and SENP cases PD and recommendation
Verification of KYC, income documents, Bank statement,
RTR, Mortgage Valuations Reports, preparation of minutes of meetings, login and disbursement MIS etc
Quality Underwriting HL & LAP cases
Implementation of Credit Policy and continuous evaluation to ensure adherence to the Policy
Ensuring policy adherence and meeting the Credit TAT
(Login to Approval),
Keeping delinquency under control -Compliance of policy and processes
Monitoring of branch portfolio quality as per Metrics
Vendor Management & TAT
High Ticket cases PD with clients
Handling monthly disbursement dockets, co-ordination with OPS team for Disbursement
Keeping the Audit Query to Minimal or Zero levels
Closely watch on key performance numbers on daily basis
Maintain good portfolio quality & delinquency ratio of branch.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Demonstrated respect, friendliness and willingness to help wherever needed.
Cultivated interpersonal skills by building positive relationships with others.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Passionate about learning and committed to continual improvement.
Developed and maintained courteous and effective working relationships.
Learned and adapted quickly to new technology and software applications.
Demonstrated leadership skills in managing projects from concept to completion.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to develop and implement creative solutions to complex problems.
Developed strong communication and organizational skills through working on group projects.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Gained strong leadership skills by managing projects from start to finish.
Organized and detail-oriented with a strong work ethic.
Self-motivated, with a strong sense of personal responsibility.
Proved successful working within tight deadlines and a fast-paced environment.
Paid attention to detail while completing assignments.
Identified issues, analyzed information and provided solutions to problems.
Worked well in a team setting, providing support and guidance.
Fullerton India Credit Company Ltd
Credit Process Associate
07.2012 - 06.2019
Job overview
( on payroll of Caliber services, Checking log in loan files as per FICCL log in checklist
Analyze all required document for the same such as KYC
Financial, property papers , Bank Statement, RTR (Repayment track Record) & preparation of CAM (Credit
Appraisal Memo) etc
Analyze the files as per policy guidelines which
Applied for LAP/Property Loan
Calculates the Eligibility of the cases of salaried,
SENP, SEP etc
Interpretation of credit bureau report
(CIBIL)
Commercial CIBIL etc
Assessing income analysis of bank statement, checking Inward returns, high value credits, loan credits etc
Analysis of financial, profit & loss a/c,Balance sheet etc, for making financial ratios
Uploading financial & PD report in Finnone and
Complete underwriting process
Handling legal and technical vendors, initiate L & T, maintaining TAT for L & T reports etc
Analyzing the valuation report
Analyzing the legal report
Collect all internal reports for Disbursement- for e.g
L & T, Cersai, CPV, FCU reports etc
Handling Scan based Disbursement process with
Complete set of loan documents as per disbursement
Checklist
Checking LAP loan dockets, Loan agreements,
DRF, ASL, NACH, SPDCS, LTV
Preparation of SKR (Safe keeping records)
Data entry in Finnone for
Docket booking and disbursement
Updating of
Collateral data entry in CMS (Finnone)
Resolving Dockets exception/queries etc
( scan based booking )
Vendor Management of CPV, FCU, Legal & Technical etc
Preparation of log in MIS, Daily verification MIS ( IMD, FCU, CPV, L & T , Gunthewari verification etc),
OTC and PDD resolution
Co- ordination with internal and external audit.
Proven ability to develop and implement creative solutions to complex problems.
Demonstrated strong organizational and time management skills while managing multiple projects.
Learned and adapted quickly to new technology and software applications.
Excellent communication skills, both verbal and written.
Gained strong leadership skills by managing projects from start to finish.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Identified issues, analyzed information and provided solutions to problems.
Strengthened communication skills through regular interactions with others.
Exercised leadership capabilities by successfully motivating and inspiring others.
Applied effective time management techniques to meet tight deadlines.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Paid attention to detail while completing assignments.
Delivered services to customer locations within specific timeframes.
Demonstrated respect, friendliness and willingness to help wherever needed.
Demonstrated leadership skills in managing projects from concept to completion.
Developed strong communication and organizational skills through working on group projects.
Worked flexible hours across night, weekend and holiday shifts.
Cholamandalam Investment & Finance Co. Ltd, Chola Business Services Ltd
Pune
Sr. Process In Charge Credit –Operations
04.2018 - 05.2019
Job overview
Process In charge Credit –Operations
Work Description:
Sanction Desk login file docs checking & verify as per policy, preparation of CAM(Credit Appraisal Memo)
Analyze all required document for the same such as KYC
Financial, property papers , Bank Statement,
RTR(Repayment track Record)
Analyze the files as per policy guidelines which applied for
Home Loan
Calculates the Eligibility of the cases of salaried, SENP, SEP etc
Credit Appraisal of all the files which come from sales for loan and making Credit Appraisal Memo
Interpretation of credit bureau report
Prepare credit notes of cases and sanction condition also prepare deviation (non-financial authorization)
Assessing income analysis of bank statement
Assessing eligibility customer interaction to understand needs, find solution within the product range available
Analyzing the valuation report
Analyzing the legal report
Analyze financial & ratio, appraise proposal to higher authority with merits demerits & risk involved after personal discussion
Handling Scan based Disbursement process with complete set of loan documents as per disbursement
Handling Part Disbursement/tranche cases also (releasing payment mail as per completion of property)
Resolving Dockets exception/queries etc
( scan based booking )
Vendor Management of CPV, FCU, Legal & Technical etc
Few PD done with BCM.
Proven ability to develop and implement creative solutions to complex problems.
Paid attention to detail while completing assignments.
Applied effective time management techniques to meet tight deadlines.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Exercised leadership capabilities by successfully motivating and inspiring others.
Demonstrated leadership skills in managing projects from concept to completion.
Excellent communication skills, both verbal and written.
Resolved problems, improved operations and provided exceptional service.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Delivered services to customer locations within specific timeframes.
Gained extensive knowledge in data entry, analysis and reporting.
Developed strong organizational and communication skills through coursework and volunteer activities.
Self-motivated, with a strong sense of personal responsibility.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Strengthened communication skills through regular interactions with others.
Worked flexible hours across night, weekend and holiday shifts.
Demonstrated strong organizational and time management skills while managing multiple projects.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Bajaj Finance Ltd
Sales Executive
08.2017 - 03.2018
Job overview
Checking PSBL log in files & logged in systems
Checking file as per KYC Norms and PSBL grid line, income documents
Checking all Disbursement docker & fill up Loan agreements
Seek ROI approval from ZSM
Complete the all disbursal process
Resolve the operation audit query
Maintain Disbursement MIS
Coordinating with credit team & OPS team for disbursement
KEY RESPONSIBILITY AREAS:
Handling Home Loan Credit & Operation very effectively for Pune region
Co-ordination between credit & sale team
Handling customer escalation
STRENGTH
Positive Attitude
Hard work
Ability to understand fastly
Dedication toward work.
Analyzed past sales data and team performance to develop realistic sales goals.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Directed sales support staff in administrative tasks to help sales reps close deals.
Created and implemented successful sales campaigns to drive leads and increase sales.
Developed and implemented account management plans to establish customer satisfaction.
Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
Evaluated costs against expected market price points and set structures to achieve profit targets.
Established and maintained positive relationships with vendors to determine product availability and quality.
Utilized internal lead referral tools to solicit new business opportunities and contacts.
Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Developed sales strategy based on research of consumer buying trends and market conditions.
Developed, maintained and utilized diverse client base.
Built diverse and consistent sales portfolio.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Monitored service after sale and implemented quick and effective problem resolutions.
Presented professional image consistent with company's brand values.
Set and achieved company defined sales goals.
Negotiated prices, terms of sales and service agreements.
Quoted prices, credit terms and other bid specifications.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Trained new employees on customer service, money handling and organizing strategies.
Informed customers of promotions to increase sales productivity and volume.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Stayed current on company offerings and industry trends.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Met existing customers to review current services and expand sales opportunities.
Achieved or exceeded company-defined sales quotas.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Maintained current knowledge of evolving changes in marketplace.
Developed and maintained strong working relationships with professionals within assigned territory.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Contributed to event marketing, sales and brand promotion.
Generated advertising brochure for vendor use.
Consulted with businesses to supply accurate product and service information.
Built relationships with customers and community to promote long term business growth.
Contributed to team objectives in fast-paced environment.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Attended monthly sales meetings and quarterly sales trainings.
Kept detailed records of daily activities through online customer database.
Selected correct products based on customer needs, product specifications and applicable regulations.
Recorded accurate and efficient records in customer database.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Pune University
Satara
BCA [Bachelor of Computer Application
04.2008 - 04.2011
Shivaji University
Satara
HSC (Higher Secondary Certification12th)
04.2007 - 04.2008
SSC
Shivaji University
Satara
10th
04.2005 - 04.2006
Skills
MS-word, MS-Excel, Power Point, I have knowledge of all these Application software’sundefined
Additional Information
Present Address:
Permanent Address:
, Flat No-B-503 , Dreams Wisteria , Sr No - 03
Behind Dharmavat Petrol Pump ,Pisoli , Pune-
411060
Plot No 27 , Jayashri Hosing Society Behind
Karmaveer Nagar Bus Stop Karamveer Nagar
Kodoli Satara - 415004
Certification
Appreciation Certificates
Timeline
Champion Award
11-2022
Appreciation Certificates
05-2022
Deputy Credit Manager
Bajaj Housing Finance Ltd
01.2022 - Current
Designation Credit Analyst (Roll of Credit Manager)
Suryoday Small Finance Bank Ltd
02.2021 - 01.2022
Sr. Process In Charge Credit –Operations
Cholamandalam Investment & Finance Co. Ltd, Chola Business Services Ltd