HARISH PURI

Company Overview : Makes engineering, design, and operational solutions for industries like oil & gas, power, chemicals, manufacturing, marine, and infrastructure.

• Develop, schedule, and conduct training programs and software services to drive effective adoption of Aveva solutions.
• Work closely with sales teams to align technical adoption strategies with business goals, ensuring successful software implementation and strategic wins.
• Design and roll out subscription plans for adoption services, providing customers with structured learning paths and ongoing support.
• Lead customer enablement initiatives, ensuring seamless software onboarding.
• Conduct customer training workshops and adoption programs, equipping teams with best practices and technical expertise.
• Partner with customer success teams to track adoption progress, address challenges, and improve engagement.
• Provide strategic consulting to optimize engineering workflows and integrate software solutions effectively.
• Develop adoption roadmaps, ensuring customers have clear guidance and support throughout their digital transformation journey

• Led a team of five support engineers, overseeing technical support for a diverse portfolio of Aveva products, including Plant 3D solutions, Aveva Point Cloud Manager Suite, Aveva IM Solution, Enterprise Products, Structural Design & Engineering, and Schematic Products.
• Provided expert technical support across India and the Indian Subcontinent, ensuring timely resolution of customer cases and optimal software utilization.
• Held regular cadence calls with customers to track case progress, address concerns proactively, and ensure effective software adoption.
• Conducted specialized training programs on Aveva Plant and Schematic Products, enabling teams to leverage software capabilities efficiently.
• Led project execution for Aveva MDS and catalog-related activities, ensuring accuracy, efficiency, and adherence to industry standards.
• Mentored young engineers, providing guidance, technical insights, and structured learning plans to foster their growth and expertise in Aveva solutions.
• Managed customer engagement, including regular follow-ups, to drive resolutions, enhance satisfaction, and strengthen relationships.
• Supported engineering and industrial software solutions, aligning with best practices and technological advancements.

• Provided both technical case resolution and training for Aveva solutions.
• Specialized in Aveva E3D Design, PML, and PML.NET programming, Aveva Engineering, P&ID and Diagrams, Aveva Global, and Aveva AIM (Asset Information Management), ensuring seamless software adoption and operational efficiency.
• Successfully delivered piping ,MDS and Cable Tray catalogue as service , enabling customers to convert their paper specifications to software specifications.
• Delivered expert troubleshooting for complex technical issues, resolving challenges efficiently.
• Analyzed software bugs and enhancement requests, escalated them to the R&D team, tracked their development progress, and updated customers when fixes were announced.
• Conducted training programs for customers and internal teams, enhancing software proficiency.
• Mentored junior engineers, fostering skill development, and technical growth.
• Focused on delivering strategic solutions to enhance productivity, optimize workflows, and improve engineering efficiency across industries.

• Provided technical support and troubleshooting for Aveva E3D Design, PDMS, Aveva Engineering, and Diagrams, ensuring smooth software operations for customers.
• Assisted clients with installation, configuration, and optimization of Aveva solutions to enhance project efficiency.
• Delivered technical case resolutions for complex engineering and design challenges.
• Conducted training sessions to upskill users on software functionalities and best practices.
• Worked closely with customers to analyze software issues, escalate critical bugs to R&D, and track resolutions.
• Supported customization and implementation of engineering workflows to meet client-specific requirements.
• Maintained strong customer relationships through regular follow-ups and proactive support initiatives.

• Managed PDMS and associated applications case support, ensuring timely issue resolution and software stability.
• Escalated software bugs and enhancement requests to R&D, tracking progress and customer updates.

Company Overview: Provides EPC services for onshore and offshore oil and gas, and power projects.

• I started my career at this company as a Graduate Engineer Trainee, and gradually rose to the position of Senior Engineer.
• Responsible for the preparation of the PDMS and PDS Execution Procedure Document (naming convention, modeling procedure, etc.) as per client requirements.
• PDMS and PDS project creation, as well as catalogue creation and updating, in coordination with the material and layout teams.
• Training manpower in PDS and PDMS modeling.
• Worked on PDMS in satellite mode.
• Creating error-free specifications and catalogues as per project PMS, piping specialty, and instrument list.
• Drawing customization for PDS (orthogen) and PDMS projects.
• Piping isometric drawing customization of PDS and PDMS projects.
• Assisting designers with error-free, faster modeling techniques and deliverables by creating PML macros.
• Regular database housekeeping and troubleshooting.
• COG extraction from PDMS models.
• Piping bulk and tube MTO, valve MTO, piping support MTO, or any kind of report extraction from the PDMS model.
• Piping support customization using MDS (Multi Discipline Support) and Pelican Forge for PDS.
• Error-free bolting customization for all flanged components, as per the bolt length calculation report, using the new bolt method.
• PDMS project coordination (clash report generation, 3-D coordination between different disciplines, 3-D model review coordination, and follow-up).
• Assist the Project Lead Piping Engineer by generating various reports to ensure the quality of the design.