13 Years of experience in S2P and Order to cash. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Operations/Team Management-Business Process Controls Testing-Transition management- Stakeholder Management -Source to Pay-Order to cash.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Senior Analyst III (Supervisor)
DXC Technology
Bangalore
11.2022 - Current
Operations Management
Monitoring day to day production
Responsible for meeting all monthly SLAs as agreed with clients.
Accountable for accurate and timely vendor payments.
Performing payment authorizations in Bank portals.
Handling escalations.
People Management.
Managing team of 22 employees, ensuring workflow efficiency.
Defining annual goals for all employees
Mid-Year / Annual Performance rating calibration for all employees.
Performance review
Coaching and mentoring team leaders
Defining career path for direct reports
Client Management and Service Delivery
Monthly / Weekly performance review with clients and key stake holders
Monthly automation review with clients and key stake holders
Test and implement internal controls.
Senior Finance Coordinator
SIRVA BGRS INC (Erstwhile BGRS Global India Pvt Ltd)
Bangalore
06.2016 - 10.2022
Key Responsibilities: Cash applications
Downloading daily Bank statements from bank website.
Formatting report received from Bank.
Reconcile cash accounts to bank report.
Responsible for correct posting of all daily receipts received via CHECK, WIRE, ACH.
Applying various types of receipts such as Client receipts, non-Client receipts, miscellaneous receipts.
Processing WRITE OFFs.
Processing Refunds for overpayment received.
Processing Refunds for duplicate Payments received.
Posting ledger Journal entries related to treasury transfers.
Raising dispute requests on cash received from unknown remitter.
Raising dispute on short payment and over payment received.
Raising requests for remittance details.
Reconciliations of bank statement and applied funds.
Raising treasury transfers request to treasury team.
Research all questionable and non-posted items.
Internal co-ordination with billing, cash apps, collections, and bank reconciliations.
Handling GMB emails
Working on daily, weekly reports.
Mainly focus on clearing on account cash.
Help during internal and external audits to provide support for audit requests.
Senior Finance Associate
Hewlett Packard Enterprise
Bangalore
01.2011 - 03.2016
Key Responsibilities:
Handling payments activities
Creating payment proposals as per schedule payments list.
Auditing on payment proposal.
Performing urgent payments activities.
Performing intercompany payments.
Performing customer& vendor payments activities.
Performing Employee Expenses reimbursement (T&E).
Performing Payment execution activities.
Reconciliation of Bank statement and vendor payments.
Making payments to vendors through net banking.
Getting payment authorization from respective supervisors.
Transmitting payment files to bank for processing.
Performing Duplicate report as prepayment activity.
Performing Forecasting report according to entity.
Professional 2 Networks at DXC Technology (Was transitioned from AT&T to DXC)Professional 2 Networks at DXC Technology (Was transitioned from AT&T to DXC)