Harish Rana
Yamuna Nagar
Summary
Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.
Overview
14
14
years of professional experience
Work History
Remote Operations Manager
TAB LLC
Missouri
07.2024 - Current
- Presented performance and productivity reports to supervisors.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Logistics Sales Manager
Value Logistics, INC
Mohali
01.2021 - 07.2024
- Generated quotes for potential customers based on their individual requirements.
- Supported sales team members to drive growth and development.
- Analyzed cost-effectiveness of various transportation options for customers.
Tata Service Associate
Tata Business Support Services Limited
Mohali
06.2011 - 06.2016
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Provided accurate information about products and services.
Education
Bachelor of Commerce - EXIM
Sikkim Manipal University - Distance Education
SMIT Campus, Majitar, Rangpo, East Sikkim, India, 01-2016
Skills
- Sales forecasting
- Time management
- Active listening
- Calm under pressure
- Problem-solving
- Project planning
- Team collaboration
- Customer service
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Remote Operations Manager
TAB LLC
07.2024 - Current
Logistics Sales Manager
Value Logistics, INC
01.2021 - 07.2024
Tata Service Associate
Tata Business Support Services Limited
06.2011 - 06.2016
Bachelor of Commerce - EXIM
Sikkim Manipal University - Distance Education
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