Bhavna
New Delhi
Summary
To find a suitable career in and organization being where I can utilize my knowledge and communication skills to achieve organizational goals.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Customer Service Executive
Nature's Basket
Saket
01.2021 - 12.2021
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
- Processed orders accurately and efficiently in accordance with company policies.
- Performed follow-up calls to customers regarding their inquiries or orders.
Entrtainment Host
PVR INOX Ltd
Gurgaon
01.2018 - 01.2020
- Greeted guests and provided information regarding available entertainment activities.
- Organized, set up, and managed the daily operations of event spaces.
- Maintained excellent communication with vendors to ensure timely delivery of supplies and equipment.
- Managed ticketing system for large scale events such as concerts or shows.
Backend Executive
Elite Wealth Ltd.
Mayur Vihar
- Attending calls and resolving customer queries through mail and telephone.
Skills
- Customer Relationship Management
- Customer Needs Assessment
- Customer queries
- Complaint Handling
- Public Speaking
Academic Qualification
- 10TH Pass from C.B.S.E board
- 12TH Pass from C.B.S.E board
- Completed B.A Program from SOL DU
Personal Information
- Husband's Name: Mr. Harish Singh
- Date of Birth: 06/28/1999
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Hobbies and Interests
- Reading Books
- Listening Music
Disclaimer
I hereby declare that the information furnished above is correct to the best of my knowledge.
Languages
- English
- Hindi
Timeline
Customer Service Executive
Nature's Basket
01.2021 - 12.2021
Entrtainment Host
PVR INOX Ltd
01.2018 - 01.2020
Backend Executive
Elite Wealth Ltd.