Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Harish Sudarsanan

Harish Sudarsanan

Bangalore

Summary

The Paul Bangalore | Paul Hotels & Resorts
Food & Beverage Manager
December 2022 – Present
Asst. Food & Beverage Manager
January 2020 – December 2022

  • Overseeing complete Food & Beverage operations, including four restaurants, in-room dining (IRD), and banqueting facilities, with a dedicated team of 42 staff members.
  • Responsible for strategic planning and execution across all F&B outlets—ensuring high standards of service, guest satisfaction, and operational efficiency.
  • Leading the budgeting process, cost control, and revenue management to maximize profitability.
  • Actively involved in recruitment, onboarding, and structured training programs to upskill team members and maintain a consistent service culture.
  • Collaborating with the culinary and service teams to drive innovative dining experiences, seasonal menu rollouts, and F&B promotions aligned with brand standards.
  • Driving guest engagement, managing feedback, and maintaining high levels of guest satisfaction and repeat clientele.
  • Coordinating with cross-functional departments to support seamless event execution and banquet operations.

Key Achievements:

  • Successfully managed end-to-end operations for high-profile events and corporate banquets.
  • Spearheaded process improvements that led to increased operational efficiency and reduced wastage.
  • Recipient of two prestigious "Best South Indian Restaurant" awards for Vembanad, under my leadership and operational excellence

Overview

13
13
years of professional experience

Work History

In Room Dining Manager / Outlet In-Charge

ROSEWOOD HOTELS
11.2013 - 03.2019
  • Report to Food and Beverage Manager
  • Overall responsibility for the department to be followed as per the company standards
  • Anticipating all the regular guest needs by attention to details to make sure they return
  • Ensure that the budget of the month is achieved
  • Ensuring the highest standards of food and beverage service. Keeping control of food and labour costs
  • Ensuring Health & Safety and also hygiene procedures & standards are maintained
  • Having an in-depth knowledge of all menus. Responsible for recruiting, training & developing restaurant staff.
  • Dealing with and resolving customer complaints
  • Maximising all business opportunities to drive sales.
  • Communicating with the kitchen staff to ensure efficient food service.
  • Advising customers on wine selection.
  • Liaising with the Head Chef to discuss and develop the menu
  • Purchasing stock, supplies and negotiating best prices with trade suppliers
  • Ability to create a great atmosphere & be an inspirational host.
  • Monitoring sales and then writing informative reports for the F&B manager
  • To ensure proper cash handling procedures are followed as per policies set by the hotel
  • To develop and maintain good relations with guests and team members and to handle guest complaints as required by the outlet manager
  • Experience of managing people and driving business performance
  • Experience of organising private functions including Themed afternoon teas and outdoor caterings
  • Handling high volume banquets events such as wedding fare high level conferences, conducting meetings.

F&B Supervisor

Grosvenor House
01.2008 - 01.2013
  • Company Overview: A Luxury Collection Hotels by Marriot
  • Overall responsibility for the service standards as per the company SOP
  • Anticipating all the regular guest needs by attention to details to make sure they return
  • Ensure that all guest requirements are met in a prompt and courteous manner
  • To monitor the rostering and the vacation plans of the staff as per the business trends
  • To ensure proper cash handling procedures are followed as per policies set by the hotel
  • To develop and maintain good relations with guests and team members and to handle guest complaints as required by the outlet manager
  • To handle all the guest complaints within the limit and update the manager on duty
  • A Luxury Collection Hotels by Marriot

Restaurant Captain

Buddha bar
01.2008 - 01.2013
  • Company Overview: A world famous franchise restaurant.
  • To ensure that each table is correctly set up as per the reservation chart
  • Holding the sections of the minimum of seven to eight tables with always keeping the turnover of the tables
  • In charge for the cashiering closing of the outlet which where the turnover of two hundred thousand AED on a daily basis
  • Attend communication meeting, briefings and training sessions as required by the Operation Manager
  • To ensure that a daily briefing is carried out for restaurant Team Members
  • To ensure that the Manager is kept informed of all guest comments and complaints
  • To arrange the fellow colleges duty allocation before the operation according to the individual strengths
  • A world famous franchise restaurant.

Bar Captain

BAR 44
01.2008 - 01.2013
  • Replenish Beverage Par Stocks.
  • Prepare all requisitions according to par stock.
  • To record spillage and breakage as per the standards.
  • To ensure that a daily briefing is carried out for bar Team Members.

Bartender

LE ROYAL MERIDIAN BEACH RESORT AND SPA
01.2006 - 01.2008
  • BARTENDER : PIANO BAR (A classic cocktail bar of 112 covers)
  • F&B SERVICE ASST : PRIME RIB (An award winning fine dining steak house of 65 covers)

Education

Bachelor - Hotel management

Bharathiar University

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Grosvenor house E Academy

Skills

Food safety

Personal Information

  • Father's Name: C S Sudarsanan
  • Date of Birth: 07/23/85
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

In Room Dining Manager / Outlet In-Charge

ROSEWOOD HOTELS
11.2013 - 03.2019

F&B Supervisor

Grosvenor House
01.2008 - 01.2013

Restaurant Captain

Buddha bar
01.2008 - 01.2013

Bar Captain

BAR 44
01.2008 - 01.2013

Bartender

LE ROYAL MERIDIAN BEACH RESORT AND SPA
01.2006 - 01.2008

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Grosvenor house E Academy

Bachelor - Hotel management

Bharathiar University
Harish Sudarsanan