Harish Sunil Sarolkar
Pune
Summary
Technical Support professional with experience supporting CI/CD pipelines, containerized platforms, and enterprise endpoint environments. Skilled in troubleshooting Docker, Kubernetes, Git, and automation tools, along with providing operational support for MDM platforms such as Intune, Workspace ONE, and Jamf to ensure system stability, compliance, and reliable service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate
Sakon
10.2024 - Current
- Implemented and managed mobile device infrastructure for iOS, Android, and other platforms using Intune, Workspace ONE, and Jamf.
- Automated device provisioning through Apple DEP and Android Zero-Touch.
- Handled mobile service activations, suspensions, and terminations via carrier portals.
- Performed advanced troubleshooting on OS, compliance, and app deployment issues.
- Led secure device upgrades and migrations across environments.
- Integrated with telecom vendors for escalations and provisioning.
- Maintained detailed technical documentation aligned with Regeneron's IT compliance and operational standards.
DevOps Engineer
Cognizant Technology Solutions
12.2021 - 03.2024
- Implemented and maintained robust Continuous Integration/Continuous Deployment (CI/CD) pipelines for diverse software projects.
- Ensured proper access control and conducted seamless and conflict-free branch merges using Git and GitHub for version control management.
- Managed automation infrastructure using configuration management tools like Chef, enhancing operational efficiency.
- Utilized containerized technologies such as Docker and Kubernetes, including developing Docker images and automating container deployment, scaling, and load balancing.
- Deployed Nagios for comprehensive infrastructure and application monitoring, ensuring system reliability and performance.
- Provided effective voice and chat support, achieving prompt and efficient resolution of technical issues and queries.
- Collaborated effectively with development and operations teams to align DevOps practices with project requirements.
Education
B.Tech/B.E. -
Shivaji University
Maharashtra03.2024
Skills
- CI/CD Pipelines
- Build & Release Automation
- Infrastructure Automation
- Configuration Management (Chef)
- Version Control (Git, GitHub)
- Branching & Merge Strategies
- Docker
- Kubernetes
- Container Image Management
- Automated Deployment & Scaling
- Load Balancing
- Mobile Device Management (MDM)
- Microsoft Intune
- VMware Workspace ONE
- Jamf Pro
- Apple DEP / ADE
- Android Zero-Touch Enrollment
- Infrastructure Monitoring (Nagios)
- System Reliability & Availability
- Incident & Problem Management
- Platform Operations Support
- Environment Migrations & Upgrades
- Access Control & Policy Enforcement
- Device Compliance Management
- Secure Provisioning
- Enterprise IT Compliance Standards
- Linux Administration
- Networking Basics (DNS, TCP/IP)
- IAM Concepts
- Cross-functional Collaboration (Dev, Ops, Vendors)
- Technical Documentation
- Operational Runbooks
Certification
Google Cloud Platform Professional Data Engineer, 2025-05-01
Languages
English
Marathi
Hindi
Custom Section
https://www.linkedin.com/in/harishsarolkar-259308186?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app
Timeline
Associate
Sakon
10.2024 - Current
DevOps Engineer
Cognizant Technology Solutions
12.2021 - 03.2024
B.Tech/B.E. -
Shivaji University