Summary
Overview
Work History
Education
Skills
Languages
Achievements
Timeline
Generic
Harish Tamrayat

Harish Tamrayat

Bangalore

Summary

Results-driven and detail-oriented professional with extensive experience in Quality Assurance, Process Improvement, and Training & Development. Proven expertise in managing and mentoring teams, conducting root cause analysis, and driving compliance and data-based improvements. Skilled in order management, client engagement, and enhancing operational workflows across cross-functional areas. Adept at developing and executing effective training strategies, performing audits, and ensuring adherence to process standards. Recognized for strong leadership, communication, and a commitment to customer service excellence. Proficient in Microsoft Office Suite, including advanced Excel, with a focus on continuous improvement and team empowerment.

Overview

8
8
years of professional experience

Work History

Senior Specialist - Training and Quality

Mouser Electronics
Bangalore
05.2021 - Current
  • Supervised a team of 6 Quality Analysts, providing guidance, performance feedback, and developmental support to ensure team alignment with quality goals.
  • Monitored day-to-day operations to ensure adherence to defined process standards and quality benchmarks.
  • Regularly reviewed and updated Standard Operating Procedures (SOPs) to maintain accuracy and relevance.
  • Prepared and published daily, weekly, and monthly quality performance reports and dashboards for leadership visibility.
  • Supported continuous improvement initiatives across Order Management, Sales Order Processing, Purchase Order Processing, Request for Quotes (RFQs), and other scoped activities.
  • Identified and implemented process improvement ideas, contributing to enhanced efficiency and productivity.
  • Conducted routine process audits, shared actionable feedback, and collaborated with teams to drive corrective action plans.
  • Fostered a positive and collaborative team environment to ensure high engagement and motivation levels.
  • Coordinated with internal and external stakeholders to provide operational support and ensure seamless execution of business activities.
  • Assisted in managing projects by tracking milestones, identifying risks, and ensuring timely delivery.
  • Mentored team members, monitored key performance metrics, and identified areas for training and performance improvement.
  • Designed and maintained a comprehensive Quality Dashboard, shared regularly with key stakeholders.
  • Developed and executed a monthly audit plan to monitor compliance and process accuracy.

Process Associate

Aurther. J. Gallagher Service Centre
Bangalore
04.2019 - 05.2021
  • Maintaining all policy details and reconciling with the application.
  • Maintaining daily weekly and monthly reports.
  • Addressing rush requests received through e-mails within turnaround time.
  • Outcall customer and update insurance status.
  • Clarifying the queries of process within the team.
  • Worked on various Special projects - Flood declaration, Monthly lists, Regal nails, Novick Mclean, Bsd-Rps projects
  • Downloading of all the statements from various applications and legacy system.
  • Maintaining policy wise details.
  • Work allocation to team mates

Corporate Trainer

Floyd Inc
09.2017 - 12.2017
  • Sales and marketing-communicating with various clients.
  • Conducting various campaign's like b2b, b2c, and events.
  • Recruitment and development of new employees.

Education

Bcom - Finance

K.L.E College
Bangalore
04-2017

2nd PU - Secondary Education

MES Kishore Kendra PU College
Bangalore
04-2014

High School Diploma -

Soundarya High School
Bangalore
04-2012

Skills

Training & Quality Management

  • Training and Development
  • Training and Assessment Strategy
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Process Improvement
  • Root Cause Analysis
  • Compliance Management
  • Process Auditing

Team & People Management

  • Team Leadership
  • Team Building
  • Strong Communication
  • Decision Making
  • Time Management

Operations & Execution

  • Order Management
  • Order Processing
  • Operational Support
  • Risk Management
  • Client Engagement
  • Supplier Relations
  • Customer Service Excellence

Analytical & Technical Skills

  • Data Analysis
  • Excel Tools
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Problem-Solving

Languages

English
Advanced
C1
Hindi
Advanced
C1
Kannada
Beginner
A1

Achievements

  • Best performer
  • Best kaizen ideas
  • Continuous improvement

Timeline

Senior Specialist - Training and Quality

Mouser Electronics
05.2021 - Current

Process Associate

Aurther. J. Gallagher Service Centre
04.2019 - 05.2021

Corporate Trainer

Floyd Inc
09.2017 - 12.2017

Bcom - Finance

K.L.E College

2nd PU - Secondary Education

MES Kishore Kendra PU College

High School Diploma -

Soundarya High School

Similar Profiles

CREATE PROFILE
Harish Tamrayat