Summary
Overview
Work History
Education
Skills
Certification
Languages
PROJECT
INTERNSHIP
Timeline
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HARISH THANGARAJA

Eruvadi,Tamil Nadu

Summary

I am an IT support engineer with 1 year of experience at Mahindra and Mahindra Ltd. Resolved customer technical issues to ensure all issues are closed in time with the right resolution and highest customer satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

IT Support Engineer

Mahindra Integrated Business Service
Chennai
01.2023 - 04.2024
  • Resolved escalated customer service requests as needed in order to ensure successful resolution of customer complaints.
  • Participated in weekly meetings with other location IT staff members in order to discuss new technologies or strategies for improving efficiency within the department.
  • Provided technical support to users by troubleshooting hardware and software issues.

Education

Bachelor of Engineering - Electrical And Electronics Engineering

PSN COLLEGE OF ENGINEERING AND TECHNOLOGY
Tirunelveli, Tamil Nadu

Skills

  • Python Programming
  • PLC programming
  • Front-End Skills: HTML, CSS
  • Remote Desktop Support
  • Help Desk Support
  • Quick Learning Abilities

Certification

  • Certified on Python - CSC
  • Certified on C - SPYRA

Languages

Tamil
First Language
English
Intermediate (B1)
B1

PROJECT

  • MAIN PROJECT - Power grid monitor and control through PC
  • MINI PROJECT - LED Running display using Arduino

INTERNSHIP

  • 110/11KV Substation , Vallioor
  • HANSA GREEN Private Limited, Nanguneri

Timeline

IT Support Engineer

Mahindra Integrated Business Service
01.2023 - 04.2024

Bachelor of Engineering - Electrical And Electronics Engineering

PSN COLLEGE OF ENGINEERING AND TECHNOLOGY

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HARISH THANGARAJA