Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Work Preference
Additional Information
Timeline
Hi, I’m

Harish Venkatesh

Bengalore
Harish Venkatesh

Summary

Having 13 years of hands-on experience overseeing daily operations and guiding team members toward achieving goals.

Dynamic Team Manager with a proven track record at Alorica India PVT LTD, adept in effective communication and problem-solving adaptability. Excelled in performance coaching, enhancing team productivity, and motivation. Skilled in PPT presentation and Excel, I spearheaded strategic initiatives, significantly improving team outcomes. exceptional leadership and technical support expertise. Goal-oriented team manager commended for first-rate leadership, communication and multitasking abilities.

Overview

13
years of professional experience

Work History

Alorica India PVT LTD
Bengaluru

Team Manager
03.2022 - Current

Job overview

  • Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
  • Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
  • Collaborated with other managers across the organization in order to identify best practices that could be implemented at all levels.
  • Created a positive work environment by setting clear expectations and providing resources necessary for success.

Big Basket
Bengaluru

Team Manager
06.2020 - 03.2022

M Swipe Technologice
Bengaluru

Team Manager
06.2018 - 03.2020

KARVY Digi Konnect
Bengaluru

Team Manager
01.2017 - 05.2018

One point One Solutions
Bengaluru

Team Manager
07.2015 - 12.2016

Kochar Info Tech
Bengaluru

Technical Support Executive
05.2012 - 06.2015

Job overview

  • Assisted customers with troubleshooting network connectivity issues on their cell phones and computers.

Education

St Aloysius International University

B Com from Commerce
07-2020

Skills

  • Effective communication
  • Performance coaching
  • Preparing CWN and MS Excel work
  • PPT presentation on WBR and MBR reviews
  • Employee relations and conflict resolution
  • Team leadership
  • KPI tracking

Languages

English
First Language

Accomplishments

  • Best associate award for the month of (Sep, Oct, Dec 2012 and Apr, Jun 2013)
  • Winner of Vodafone F1 best 2 months consistent performer for the month of Jan, Feb, March 2013)
  • Best Team Manager for Q1 and Q2 2024
  • Best Team Manager YTD 2024

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company RetreatsPaid sick leaveHealthcare benefitsWork from home optionPaid time offStock Options / Equity / Profit Sharing401k match

Additional Information

I always look for the area of opprtunity ti improvise the business with all the available recourse. I also carry the strong leadership skills with work excellence handling multi tasks to complete within the deadlines.

Timeline

Team Manager

Alorica India PVT LTD
03.2022 - Current

Team Manager

Big Basket
06.2020 - 03.2022

Team Manager

M Swipe Technologice
06.2018 - 03.2020

Team Manager

KARVY Digi Konnect
01.2017 - 05.2018

Team Manager

One point One Solutions
07.2015 - 12.2016

Technical Support Executive

Kochar Info Tech
05.2012 - 06.2015

St Aloysius International University

B Com from Commerce

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Harish Venkatesh