HARISHH KUMAR MISHRA
KAM (KEY ACCOUNT MANAGER)
Prayagraj
Summary
LinkedIn, WhatsApp A dynamic professional with 4 Yrs+ experience in ecommerce operation. Domain expertise in Inbound, outbound, FMCG, Pharma and Inventory Management acquired through my experience. Currently managing a team of 250+ associates to fulfill order within defined SLA and developing process to improve TAT. Average order processing of 1000-2500 order per day from single warehouse.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Key Account Manager
Carryfast logistics private limited
Patna
08.2022 - Current
- Manpower planning/Roster management
> Inbound operation-
- Inbound Report (QC,GRN,CR-PR)
- Barcoding & Racking report
- Employees Proper productivity tracker
- Response to our clients mails
> Inventory Control-
- Daily Cycle count report
- Put way Audit 10%
- Not Found Control with RCA
- Damage & untraced control
- Infill % should be 100% maintained
- Wall to wall quarterly audit
> Outbound operation-
- Execution report /panel update on time
- Follow : FIFO Process
- Complete orders within TAT (2 hours)
- 100% Courier connectivity with Manifest
- Order tracking for all B2C & B2B
- Maintain 5S
Senior Executive
Mahindra logistics limited
Bihar
05.2022 - 08.2022
- Manpower planning/Roster management
- Inbound Report (GRN QC CR-PR)
- Employees Proper productivity tracker
- Customer escalation and Complaint resolution
- Response to our clients mails
Executive
Threpsi solutions private limited (Pharmeasy)
Lucknow
05.2021 - 05.2022
- Team management
- Productivity tracker
- Follow FIFO & LIFO
- Taking care of all B2C & B2B Order processing process
Executive Assistant
Medlife international private limited
Mumbai
02.2019 - 04.2020
- Leading an entire Team
- Maintain : QC GRN Barcoding Racking
- Quality check by Validation Team of input items from the invoices
- SKU code allocation to received items by GRN Team
- Inventory updating by Pathway Team
Education
Bachelor of Arts - Social Sciences
CSJM UNIVERSITY KANPUR UTTAR PRADESH
Prayagraj 07.2015 - 06.2018
12th - Science Education
National Inter College Handia Prayagraj
Prayagraj 07.2013 - 05.2015
10th - Science Education
SYNM INTER COLLEGE PRAYAGRAJ
PRAYAGRAJ 07.2011 - 06.2013
Skills
Microsoft Office Tools (Excel, Word, PowerPoint) and other database tools
Professional exposure in e-commerce software for order fulfillment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Key Account Manager
Carryfast logistics private limited
08.2022 - Current
Senior Executive
Mahindra logistics limited
05.2022 - 08.2022
Executive
Threpsi solutions private limited (Pharmeasy)
05.2021 - 05.2022
Executive Assistant
Medlife international private limited
02.2019 - 04.2020
Bachelor of Arts - Social Sciences
CSJM UNIVERSITY KANPUR UTTAR PRADESH
07.2015 - 06.2018
12th - Science Education
National Inter College Handia Prayagraj
07.2013 - 05.2015
10th - Science Education
SYNM INTER COLLEGE PRAYAGRAJ
07.2011 - 06.2013