Harish K
Trichy
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
9
9
years of professional experience
Work History
Electrical Appliances Department Manager
KITSER RETAIL PRIVATE LIMITED
Coimbatore
10.2023 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Produced thorough, accurate and timely reports of project activities.
- Created and managed budgets for travel, training, and team-building activities.
- Provided quality control and maximized revenue by eliminating downtime, implementing proven selling strategies and promoting marketing messages.
- Conducted regular meetings with staff to discuss goals, objectives, and progress updates.
- Maintained records of all electrical equipment, materials, and supplies.
- Monitored inventory levels and placed orders when necessary for the department's needs.
- Assigned work and monitored performance of project personnel.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
Sales Promoter
BOSCH HOME APPLIANCES PVT LTD
Coimbatore
06.2023 - 09.2023
- Engaged with target audience on social media platforms, increasing following and website traffic.
- Demonstrated products features and benefits to customers in retail stores.
- Worked independently with minimal supervision, taking ownership for assignments.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Put together eye-catching displays to attract potential customers and encourage questions.
Senior Manager
MICRO GLOBAL LLP
Coimbatore
08.2021 - 04.2023
- Directed cross-functional teams in developing innovative solutions to complex problems.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
TEAM MANAGEMENT AND PRODUCT DEVELOPMENT
SMARTWAY INDIA ENTERPRISES LLP
Coimbatore
03.2016 - 06.2021
- Supported efforts to develop and launch new product offerings and enhancements for existing products.
- Ensured compliance with all applicable laws related to advertising and promotions.
- Engaged in direct selling activities such as face-to-face meetings or telephone calls.
Education
BBA -
NORWICH INSTITUTE OF MANAGEMENT STUDIES
03-2021
BPP -
NORWICH INSTITUTE OF MANAGEMENT STUDIES
03-2016
Skills
- Business development and planning
- Maintenance planning
- Innovation management
- Customer relation
- Performance monitoring and reporting
- Energy management
- Asset management
- Vendor and supplier coordination
- Quality assurance and control
- Permitting and inspection coordination
- Training and mentoring capabilities
- Time management strategies
- Team leadership
- Client relationship building
Accomplishments
- Year End Sale Award 2023
- Best Team Management Award 2024
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Electrical Appliances Department Manager
KITSER RETAIL PRIVATE LIMITED
10.2023 - Current
Sales Promoter
BOSCH HOME APPLIANCES PVT LTD
06.2023 - 09.2023
Senior Manager
MICRO GLOBAL LLP
08.2021 - 04.2023
TEAM MANAGEMENT AND PRODUCT DEVELOPMENT
SMARTWAY INDIA ENTERPRISES LLP
03.2016 - 06.2021
BBA -
NORWICH INSTITUTE OF MANAGEMENT STUDIES
BPP -
NORWICH INSTITUTE OF MANAGEMENT STUDIES
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