Summary
Overview
Work History
Education
Skills
Accomplishments
Training
Languages
Timeline
Generic

Harish Kumar Krishnappan

IT, Banking
Bengaluru

Summary

Dynamic IT Manager with extensive experience at BANK OF BARODA, excelling in software development and production and application support. Proficient in Java and ReactJS, I drive efficiency and innovation while ensuring high-quality standards. Adept at incident management and team collaboration, I consistently enhance system performance and security, delivering impactful solutions.

Overview

15
15
years of professional experience

Work History

Manager, IT

BANK OF BARODA
02.2014 - Current
  • To design, develop and implement software applications and systems based on Bank’s needs.
  • Interacting with our business teams to understand their software application requirements.
  • Preparation of Architecture Diagram and Data Flow Diagram/ Process Flow Diagram as per the project requirement.
  • Writing and maintaining program code to meet system requirements, system design, and technical specifications in accordance with quality accredited standards using Java, Reactjs, .Net technologies, MSSQL and Oracle.
  • Testing, debugging, diagnosing and correcting errors and faults in applications to ensure the applications perform to given specifications.
  • Encryption and Decryption of Personally identifiable information (PII) data in the application.
  • Fixing of bugs raised by Quality Assurance team.
  • Source code review of applications.
  • Writing, updating and maintaining technical documentation and operational procedures.
  • Application/Production support after deploying the application in production environment.
  • Incident Management and resolution.
  • Rectification of IS audit observations.
  • Discuss with Business on Small Work Requests and Enhancements.
  • Support on Production and priority Incidents/requests.
  • Documentation of all the change requirements and impediments and turn arounds for team to refer in future.
  • Involved in server handovers (App and DB) to the Wintel and Database team.
  • Migration activity of servers from Physical to Virtual.
  • Request for change, change management, Smax Calls for project related work.
  • Resolution of VA/VAPT observations related to application.
  • Integration of servers with SIEM, DAM, FIM, PIM and WAF.
  • DC-DR activity of application, database and web servers.

Software Engineer

TECH MAHINDRA
04.2011 - 02.2014
  • To design, develop and implement software applications and systems based on user’s need.
  • Understand and analyse the technical specifications and suggest code optimization ideas. Fill timesheets and complete invoicing process on or before the deadline.
  • Interact with customers on need basis and flag any requirements or issues raised by the customer to seniors in the team.
  • Develop software code as per specifications, by understanding customer requirements.
  • Track open tickets/ incidents in queue and allocate tickets to resources.
  • Constantly review if there is a better way of doing things, which may help with economizing time or money or deliver better to the customer.
  • Adhere to quality process – update the defect logs, test scripts, and comply with quality processes and timelines.
  • Perform self-code reviews as per standards.
  • Develop project consolidated status reports and perform all activities related to re-usage, accuracy and efficiency.
  • Collecting and analysing operational metrics.
  • Work alongside others, delivering own goals, and supporting team members in meeting theirs, thereby contributing to the overall satisfaction of the team.
  • Writing and maintaining program code to meet system requirements, system design and technical specifications in accordance with quality accredited standards.
  • Testing, debugging, diagnosing and correcting errors and faults in applications to ensure the applications perform to given specifications.
  • Writing, updating and maintaining technical documentation and operational procedures.
  • Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed).
  • Application support after deploying the application in production environment.
  • Support on Production and priority Incidents/requests.
  • Identification and mitigation of risks that may affect the performance and security throughout the lifecycle of the product.
  • Documentation of all the change requirements and impediments and turn arounds for team to refer in future.
  • Deployment activities during Major and Minor releases.
  • Client: British Telecom (BT)
  • Skills/Technologies: ASP.Net, SQL, Windows Server, Unix, Perl script, HPOV Bridge Clarifier

Education

Bachelor of Engineering - Electronics and Communication

Tagore Engineering College
India
06.2009

Skills

  • SDLC
  • ReactJS
  • JAVA
  • Application Support
  • Production support
  • Development
  • Oracle
  • Functional Testing
  • MS SQL 2012
  • MS SQL 2016
  • MS SQL 2019
  • AspNet
  • C#
  • Dot Net Framework
  • VB
  • Shell script
  • SQL
  • PL/SQL
  • Testing
  • Bootstrap
  • CSS
  • JavaScript
  • Windows
  • UNIX
  • Windows NT Server 2008
  • Windows NT Server 2012
  • Windows NT Server 2016
  • Windows NT Server 2019
  • Apache Tomcat
  • Finacle 7
  • Finacle 10
  • MRTGS
  • TRS
  • CVTM
  • SQLplus
  • SQL Developer
  • Putty
  • ONTARIO
  • Access Pricing Engine (APE)
  • HPOV
  • Bridge Clarifier
  • VNC
  • SMAX
  • VS 2010
  • VS 2012
  • VS 2019
  • SNMP
  • TCP/IP

Accomplishments

  • Certificate of Appreciation for 'Best Technology Bank' for the second consecutive year.
  • Appreciation from Top management and Clients for resolving complex issues on time and for delivering quality work.
  • Successfully completed Proof of Concept work for MRTGS tool.
  • Completed proof of concept work on Watch4Net, a performance reporting tool.

Training

  • Attended Program on Advanced Card Systems at NIBM, Pune.
  • Attended workshop on Artificial Intelligence program organized by Bank of Baroda in Mumbai.

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2

Timeline

Manager, IT

BANK OF BARODA
02.2014 - Current

Software Engineer

TECH MAHINDRA
04.2011 - 02.2014

Bachelor of Engineering - Electronics and Communication

Tagore Engineering College
Harish Kumar KrishnappanIT, Banking