Seasoned Software Engineer with a solid background in designing, coding, testing and debugging software applications. Proven strengths include strong problem-solving abilities, effective teamwork skills, and adherence to software development best practices. Prior roles have demonstrated the ability to increase efficiency by developing innovative solutions and implementing continuous improvement processes.
-Worked on optimizing and resolving issues in ETL scripts
within a DWH/BI environment. Ensured data integrity
and minimized downtime by troubleshooting and providing
timely solutions. Identified, analyzed, and resolved scriptfailures, ensuring timely resolution within SLA. Coordinated with the different teams to escalate unresolved issues and provided detailed documentation for continuous improvement.
Conducted in-depth analysis to find the root cause of failures
and implemented process improvements to enhance script
performance.
-Fallout Auto Resolution and Management
Developed a automation focused on improving flow-through
and work center productivity. This is accomplished by
qualifying scenario for eligibility and passing them into
auto-resolution containers with defined business logic.
Significantly enhanced the work and reduces the work load of
work centers across the enterprise.