Harish Kumar Sai Sundhar

Professional Summary:

• Expertise in manual and functional testing in the banking domain.
• Having the best knowledge in payments, cards, credit lending, loans, and finance management.
• Profound testing experience in functional, system integration, user acceptance testing, and BAU testing.
• Good amount of Experience in handling clients for Middle East clients.
• Expert in coordinating a project activities with multiple stakeholders (Business team, Development team, Application Support Team and BA team) and in Agile engagements.
• Expertise in core banking system in Retail Banking.
• Good exposure in mobile testing and web application testing.
• Basic knowledge of SQL databases.
• Basic-level knowledge in automation testing.
• Preparation of functional test scenarios and test conditions.
• Having good experience with HP ALM, JIRA, and test management tools for defect management.
• Good interpersonal and analytical skills. Ability to acclimatize to the working environment, with experience in working across different applications.
• Principles, practices, and techniques in the installation, maintenance, and troubleshooting of network hardware and software.

Responsibilities:

• Coordinated with the BA team, project analysts, to identify business requirements, testing scope, and application architecture.
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
• Test planning, scenario preparation, and execution for strategic BAU tasks.
• Prepared test plans and test designs.
• Prepared run plan and DSR.
• Reviewed test failures and reported defects following which I updated test results in ALM.
• Defect Management.
• Supported and coordinated with the team to identify issues, risks, and develop feasible solutions.
• Responsible for sanity, functional, and regression testing.
• Weekly and daily activity reports are prepared and updated for management on a regular basis.

Project 3 - Overview and Experiences:

Client: Arab Banking Corporation, Bahrain.
Type of Testing: User Acceptance Testing.
Mode of Testing: Mobile Banking Applications.
Working Platforms: Android/iOS

Project: Bank ABC - Ila/Alburak

Modules:
Credit Cards - Complete Customer Journey(Card Application, Pre-Screening, Evaluation, Credit verification, Credit Approval & Signature Verification)
Applications - Ila Mobile Application, Customer Relationship Management (CRM) and V+.
Core Banking Application - T24 & URBIS.
Duration - From 3rd Nov 2024 to Till Date

Project 2 - Overview and Experiences:

Client: Arab Banking Corporation, Multi-country rollover.
Type of Testing: System Integration Testing, User Acceptance Testing, and BAU - Pre-Prod Testing.
Mode of Testing: Web Application Testing.

Project: (Avanti) Cash Management.

Modules:
Payments (within bank transfer, own account transfer, and international fund transfer/Swift transfers).
Instruments and collections (Manager's Cheque - MC, and Demand Drafts - DD).
Applications - Bank ABC (Admin Portal) & Bank ABC (Corporate Portal).
Core Banking Applications - URBIS, AMBIT, for validating core banking information.
Post-Payment Transaction - Validations (Account Entries, Reports, SWIFT GPI Tracker, and SWIFT Messages).
Duration - From April 1, 2024, to October 30, 2024.

Project 1 - Overview and Experiences:

Client: SAB Bank – Saudi Awwal Bank. (Riyadh, Saudi Arabia)

Type of Testing: System Integration Testing.
Mode of Testing: Manual, Mobile Application, Web Application Testing, and API Testing.
Modules - Payments, Bank E-forms, PEGA testing, Loans (Personal Loans & Home Loans), Credit Lending for Bank SMEs.
Duration: From June 3, 2021, to March 31, 2024.

SAB Projects:
1. RMB React - Cordova to React Framework Change (Mobile Application).
2. HM7 Off plan - A new product implementation in PF journey for Web Application.
3. REDF Buy-In & Buy-Out - New scheme of implementation across all the REDF products (Web Application).
4. Eforms and KYC auto populate (SABB 2021 audit – Digital Banking) - Implementation of “Housewife not allowed to Work” against old KYC to KYC auto populate. (Web Application)
5. PFM – RMB (Personal Finance Management) - Its a new invention to provide a better financial management representation to the customers based on their day-to-day expenses. (Mobile Application)
6. PEGA - MOBO - It's a new implementation on the PEGA platform for corporate customers' usage. (Web Application).
7. PEGA - KYC Corporate Journey - Aim to provided a digital banking for retail customer's in PEGA platform. (Web Application).
8. SME Credit Lending - Aim to provided a credit lending for NTB & ETB customer's as a part of PEGA inventions.(Web Application Testing & API Testing)

Change Requests/Business Enhancements :
1. Change of customer lines to Toll free number - As per the business requirement from SAMA to replace all charged numbers to “9200 to 800” toll free number (Web Application).
2. Share point – Staff reimbursement request approval - Aim of this project is to build automated reimbursement request system and automate the manual activity, as currently all the staff claims are being processed by filling a reimbursement form manually and approval workflow is done by email.(Web Application Testing).

• Duration : 6 months in Testing
• Duration : 4 years in Core Banking Operations (Payments, Loans, Mortgage and Cards)
• Application : JIRA, HUB AAPS, HP ALM
• Developed and maintained quality assurance procedure documentation

Responsibilities:

· Understanding the Application.

· On-going communication and escalation of status and issues.

· Preparation of Test Scenarios, Preparation of Requirement Test Case Preparation, Test Execution,

· Executing the Test scripts.

· Defect Management.

· Database maintenance in SIT, UAT & Production server

· Initiating all types of transaction & Settlement process

· Participate in daily defect status meeting with development team.

· Perform UAT testing and coordinate with development & business teams.

· Perform test regression scenarios to find unexpected issues for weekly releases.