Harish Kumar Shukla

In the journey of last 3 years, I have worked in a overseas retail customer's project, where the SAP and NON-SAP applications were hosted on Linux (Suse, Red-Hat) and Windows in the Azure Public Cloud. In this project I have -

• Managed Azure infrastructure for SUSE Linux and Windows VMs hosting SAP applications, ensuring optimal performance and reliability.
• Implemented Azure Backup and Restore solutions, safeguarding business-critical data with regular backups and failover strategies to ensure data security and availability.
• Monitored cloud environments using Azure Monitor and Log Analytics to ensure system health and early detection of potential issues for Azure IaaS Services and created Alerts and Azure monitoring dynamic dashboards using KQL (Kusto Query Language). Using this reduced system downtime for critical applications by implementing robust monitoring and alerting tools.
• Administered Azure Virtual Machines (VMs), optimizing performance, scaling, and configuration for SUSE, Oracle Linux and Windows environments.
• Configured Azure Storage solutions (Blob, NFS, Disks) to meet the data storage and retrieval needs of SAP applications.
• Managed Azure Disk performance and capacity, adjusting sizes and tiers to meet SAP application demands.
• Collaborated with SAP teams to fine-tune VM configurations, SAP Backup, OS related Support for optimal performance and high availability.
• Maintained Terraform inventory for Managing azure cloud infrastructure via Terraform in Gitlab.
• Resolved technical issues related to Azure environments, providing timely support to minimize downtime.
• Working with SUSE Linux as : Server Build, User creation and access, Disk addition and extension, NFS mounting, VM Upsizing, SUSE OS upgrade, Pacemaker Cluster, OS Patching and other administrative tasks.
• Windows Server Administration with Server Build, Windows Configurations, Server Access Management, Server Patch management.
• Worked with Gitlab CI/CD pipeline for infrastructure automation for terraform deployment and branching strategy.
• Mitigated security risks by conducting regular vulnerability assessments and applying necessary patches.

• Improved system performance by identifying and resolving technical issues in a timely manner.
• Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
• Evaluated new tools and technologies for possible integration into existing infrastructure environments.
• Handled day to day activates to fulfill customers need and meet SLA.
• Worked on weekly patching of windows servers in minimum maintenance downtime.
• Deployed, configured and troubleshooted VM's Via Azure Portal. • Managed RBAC.
• Managed Subscriptions and Subscription level RBAC. Installed and maintained IT equipment and software to meet workflow requirements.
• Monitored system performance using advanced tools, proactively identifying and resolving issues.
• Responded quickly to logged requests and incidents, achieving service KPIs.
• Monitored networks using SolarWinds to develop robust IT solutions.worked on various microsoft internal tools and Dynamics 365 etc