HARISHKUMAR SRINIVASARAGAVAN

Company Overview: A French multinational universal bank and financial services holding company headquartered in Paris

• Leading Application Management and Application support team for the Dynamic CRM project
• I had the opportunity to travel to headquarters in Paris for 2 weeks to collaborate with the onshore technical office that helps to deepening my knowledge of their processes and provided a platform to align with global standards
• Responsible for Application configuration changes, upgrades and support using Ansible platform
• Responsible for managing the Kubernetes configurations, Helm and Ansible collections for the deployments
• Leading support team to ensure the application stability, Fit for Flight during the business hours
• Technical support and management for the Celebrus and Teradata product which helps for the DCRM in Payments and Marketing data expertise

Company Overview: A multinational professional services company specializing in IT services and consulting

• Managing applications including support, server vulnerability analysis, and daily operational activities
• Taking leadership role to provide guidance and ensure applications are running without issues
• Handling outages and incidents effectively
• Responsible for business user ticket resolution without SLA breach
• Conducting weekly meetings with stakeholders to present trends
• Performing application patch upgrades, service monitoring, application traffic management and automation activities, SSL renewal activity
• Implementing monitoring tools, automation scripts for monitoring the application, providing root causes for the production critical issues
• Handling deployment activities and BAU operations

Company Overview: A multinational corporation that provides IT services and consulting

• Managing application servers and diagnosing performance issues
• Presenting daily issues dashboard to stakeholders
• Participating in major outages and incidents
• Responsible for deployment activities

Company Overview: An American IT services company that provides consulting, technology, and outsourcing services

• Installing, configuring, and managing application software in Linux servers
• Managing web servers and load balancing through BROCADE traffic manager
• Troubleshooting application issues and incident reporting

[ out sourced from Future Focus Infotech ]

• Performing security health checks and compliance management
• Installing and configuring operating systems and software
• Documenting incidents and performing housekeeping activities
• An American IT services company that provides consulting, technology, and outsourcing services