Harish Srivathsa Sridhar
Bengaluru,
Summary
Accomplished Product Management leader with a proven ability to deliver transformative solutions that drive growth and enhance customer satisfaction. Expert in Agile methodologies, product lifecycle management, and stakeholder collaboration. Skilled at leveraging data insights, market research, and technical expertise to deliver scalable, user-centric products while optimizing operations and reducing costs. Proficient in SaaS, AWS, advanced analytics, and go-to-market strategies, with a passion for innovation and continuous improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Owner 3
Granicus
03.2022 - Current
- Led product backlog management and drove Agile practices to align priorities with strategic goals, boosting team efficiency.
- Scaled infrastructure to support 200M+ concurrent users, optimizing system performance and reducing operational costs by 30%.
- Revitalized an app on Salesforce AppExchange, increasing market reach by 21% and expanding the product portfolio.
- Migrated core functionalities to AWS, enhancing scalability and cutting costs by 30%.
- Guided product decisions with data-driven insights and built go-to-market strategies, growing Bulk SMS subscribers by 18.2M and achieving 12% market penetration in six months.
- Led security upgrades and redesigned the cookie policy to improve system resilience, user transparency, and consent management.
- Designed MVP for a moderation tool, now in internal evaluation with ongoing feature development based on user feedback.
Data Analyst
Granicus
06.2020 - 02.2022
- Developed 10+ interactive dashboards and launched 15+ public-facing dashboards , improving data visualization, real-time insights, and stakeholder engagement.
- Optimized SQL queries for efficient data extraction, enabling teams to uncover actionable insights and drive decision-making.
- Reviewed 20+ ERDs , improving database integrity and alignment with business needs.
- Conducted advanced analysis on customer data, resulting in a 12% increase in product adoption .
Business Analyst
Coles Group
10.2018 - 10.2019
- Optimized data models for Coles Flybuys , leading to a 15% increase in program engagement by tailoring rewards to customer preferences.
- Collaborated with product owners, development teams, and stakeholders to refine the rewards system, driving a 10% growth in customer base across Coles.
- Conducted requirements gathering and risk analysis, reducing project delays by 20% and ensuring successful program enhancements.
- Analyzed industry loyalty programs, identifying trends that informed optimizations and strengthened Coles Flybuys ' market position.
Inventory Specialist
Coles Group
06.2017 - 10.2018
- Optimized inventory levels using customer purchase behaviour, historical data, and seasonal trends, leading to a 15% increase in product availability during peak periods and holidays.
- Mitigated understocking by 20%, improving product availability and boosting customer satisfaction through proactive inventory management.
- Drove an 8% increase in sales by enhancing product reliability and strengthening customer loyalty through strategic inventory control.
- Collaborated cross-functionally with marketing, supply chain, and operations teams, streamlining processes and ensuring a 95% product availability rate during high-demand periods.
Education
Executive Education - Product Management
Indian School of Business
Remote12.2024
Master of Information Technology - Information Systems And Management
Macquarie University
Sydney, Australia05.2017
Bachelor of Technology - Information Technology
Anna University
Chennai, India05.2014
Skills
Product Strategy
- Roadmap Development
- Agile Methodologies
- Stakeholder Engagement
- User-Centered Design
- Data-Driven Decision Making
- Product Lifecycle Management
- Competitive Market Analysis
- Risk Assessment & Mitigation
- Consumer Behavior
- Forecasting & Demand Planning
- Product Vision
- Go-to-Market Strategy
- Pricing Strategy
- Product Positioning
- Project Scoping
- Requirements Gathering
- Leadership & Team Collaboration
Certification
- Certified Scrum Product Owner® (CSPO), ScrumAlliance, 2025 December
- Certified ScrumMaster (CSM), ScrumAlliance, 2025 December
Timeline
Product Owner 3
Granicus
03.2022 - Current
Data Analyst
Granicus
06.2020 - 02.2022
Business Analyst
Coles Group
10.2018 - 10.2019
Inventory Specialist
Coles Group
06.2017 - 10.2018
Executive Education - Product Management
Indian School of Business
Master of Information Technology - Information Systems And Management
Macquarie University
Bachelor of Technology - Information Technology
Anna University
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