Goal Oriented and Strategic program manager with 10+ years of experience in project management, strategic planning, and cross functional collaboration. Expertise in data driven decision making, client relationship management, and implementing scalable solutions for global healthcare, CPG and analytics driven industries. Adept at prioritization, execution and fostering team collaboration for high impact outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Manager
Sigmoid
10.2023 - Current
Spearhead end to end program management across conceptualization, design and implementation, with a focus on cross functional integration to improve operational efficiency and client relations
Managed multi disciplinary projects, overseeing negotiations, project updates, resource allocation, risk mitigation and financial performance
Drove strategic roadmap development for two cross functional projects, incorporating client feedback and industry best practices, ensuring on time delivery and exceeding client satisfaction benchmarks by 15 points
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Built an ML based intuitive UI search platform to help R&D executives in getting accurate and reliable results for their entire document repository
Realized 40% reduction in time with an accuracy of +90% in regards to keyword searches, leading to a 50% reduction in manual efforts
Spearheaded an executive brand health scorecard to track marketing performance globally through integrated analytics and visualization platform resulting in 70% faster access to insights and 85% increase in data quality
Helped marketing team gain deeper understanding of spend attribution, budget allocation, performance benchmarking and optimization, leading to higher trust and confidence
Project Manager
Nagarro
01.2022 - 09.2023
Led 3 scrum teams of 21 team members and provided direction, support, and motivation to meet the KPIs
Defined the project scope and involved in strategizing, project planning, resourcing, risk management to ensure successful completion of the project throughout the SDLC, reducing the cost to business by ~ 70%
Involved in product development discussions with the product managers and architects to develop a new notifications system to replace the legacy alerting engine for various domains
Owned and managed the development and feature enhancements for 5 critical products
Ensured the product backlog in JIRA is updated and facilitated the product backlog refinement meetings to groom the functional user stories according to the prioritization
Collaborated with various squads and facilitated scrum of scrums to address and remove dependencies
Effective tracking and reporting of the project progress to the internal as well as external senior management
Initiated and led the continuous improvement program to bring about improvement in the processes
Project Lead
TCS
08.2019 - 01.2022
Led 2 scrum teams and involved in requirement gathering by conducting interviews with key business users and streamlining the entire development process for an ETL and a Power BI dashboard project on AWS
Created product backlog items as user stories in JIRA and planned the sprints for development
Created the Scrum board and the Kanban board for sprint tracking
Created DFD's, flowcharts to demonstrate the user requirement and process flow
Senior Analytics Specialist
Infosys
02.2014 - 04.2018
Developed a solution pack for client (BOA) to enhance their existing executive dashboard leading to $1M dollar savings by employing agile methodology
Provided actionable insights from customer's financial data to facilitate client in implementing their data driven strategies visualized using Power BI and Excel
Devised new automation processes to increase productivity as a part of new strategy implementation, thus reducing manual dependency and ensuring optimum time utilization
Developed a strategy for Japan based Telecom operator, to reduce churn rate based on their usage patterns and problems faced by performing logistic regression using R
Performed logistic regression on user data to identify users who are likely to churn based on the cut off probability
Education
PGPM - Operations, Business Analytics
Great Lakes Institute of Management
01.2019
B. Tech - Electronics & Communication
GITM
01.2013
Skills
AWS Fundamentals
SQL
Power BI
JIRA
Confluence
MS Excel
Project & Program Management
Stakeholder Management
Strategic Planning & Execution
Agile & Scrum Methodologies
Data Analytics and Business Intelligence
Cross Functional Team Leadership
Certification
PSM1
Lean Six Sigma Green Belt
Adobe Campaign Developer
Timeline
Program Manager
Sigmoid
10.2023 - Current
Project Manager
Nagarro
01.2022 - 09.2023
Project Lead
TCS
08.2019 - 01.2022
Senior Analytics Specialist
Infosys
02.2014 - 04.2018
PGPM - Operations, Business Analytics
Great Lakes Institute of Management
B. Tech - Electronics & Communication
GITM
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