Harita Sanghadiya
Sales and Marketing
Vadodara, Gujarat
Summary
Sales professional with comprehensive background in supporting sales initiatives and optimizing workflows. Known for collaborative approach, reliability, and adaptability in dynamic environments. Expertise in client communication and team coordination, consistently contributing to business goals.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Export Sales Support Officer
Heubach Color Pvt. Ltd
07.2017 - 09.2023
- First Experience as an Export Business Sales Support for 17 Countries (140 Customer)
- Work on SAP CRM- SAP ECC 6.0
- Countries- EU, USA, Far East, Middle East
- Samples arrange to send as per requirement.
- Sales Order Entry on Time as per the PO Terms and rules and regulation of respective countries.
- Material availability to meet ETA of PO
- DO Creation
- Shipment -Container 20'/40' and LCL Shipment liaising with Freight Forwarder and Shipping
- Line and arrange to plan as per Customer Requirement
- BL DARFT Approval.
- Export Documentation Check and Submission.
- For Sister Concerns Company for Particular Business PO and Invoice creation in Tally
- Core Team Member (Alternate Counterpart) FOR SAP Development, testing and Creation.
- Worked collaboratively with team members to meet deadlines and KPIs
- Updated customers and staff on order status through daily communication via email.
- Reviewed purchase orders for accuracy before dispatching items to clients.
- Kept accurate manual and electronic record keeping systems to expedite information retrieval process.
Back Office Executive
Larsen & Toubro Ltd
06.2015 - 06.2017
- Work on SAP CRM
- Generate SO and quotations as per terms and conditions in SAP
- Coordinate with customers regarding their requirements
- Coordinate with PRODUCT MANAGEMENT for customer requirements
- Mange placed order as per availability of material
- Liaising with supply chain for material i.e., like Invoicing on availability of material, road permits provide on time, and dispatches
- Coordinate with customers for payment as per payment procedure
- Daily send payment adjustment to Account Department
- Internal coordinate for customer complaints and solve by liaising with the concern department i.e., Missing Consignment, short supply, wrong supply
- Handling ‘C' Forms collection on time
- Making report for zonal head on weekly basis for zone
- Monthly Sales report for Branch head
- Prepaid Presentation, Data, and other reports, which require by Management like Annual target CP wise, product wise, CP wise performance etc.
- During the year various activities are organized by management for those coordinates with customers as well as internal I.e., CP's Meet midterm, CP's Meet Annual, Conference, Trainings, etc.
- Retrieved and checked files to respond to internal and external information requests.
- Received, sorted and directed incoming mail to maintain good communication channels.
Sales and Marketing Coordinator
Controls India Pvt Ltd
07.2011 - 11.2014
- Acknowledged purchase order after verifying all terms and conditions
- Solve Customer problem by liaising with the other staff
- Complete Vendor registration process
- Accurate and timely issue quotation and Proforma invoice to the customer as per their requirement
- Make accurate purchases of material and arrange timely supply as per the required by customers
- Arrange to purchase in that manner which does not increase unused stocks
- Follow up payments as per the terms of payment
- Generated additional business by informing existing clients of enhanced products and services
- Search promising customer through surfing net, directories, and online directories
- Try to Be Promoting Company online through subscribe membership of promoter (Like Google, Trade India & India Mart etc...)
- Process inquiries by phone and emails in relation to company business
- Keep a record of our purchase orders against customer order detail
- Prepare database of Purchase Orders of customer
- For purchase analyses
- Prepare report of inquiries and quotations on weekly basis and accordingly take update from concern-marketing person about their live inquiry
- For target analyses- prepare record of targeted sales on weekly basis and send to marketing department
- For purchase analyses - prepare record of targeted purchase on monthly basis
- Maintain good relationships and interact with customers, principal company, and other colleagues to efficient working environment
Education
Master Degree of Commerce M.COM - Accounting
GLS College Thru Gujarat University
Bachelor of Commerce B.COM - Accounting
GLS College Thru Gujarat University
Higher Secondary 12th - Commerce
Shree R. J. Patel Shriji Vidhyalaya, Bapunagar
SSC 10th -
Ambuja Highschool, Gujarat Board
Skills
Excellent management and organizational skills
A quality conscience and detail oriented individual
Efficient at handling stressful and complex situations responsibly
Skilled at identifying problems and drafting back up plans
Customer relations
Customer assistance
Negotiation
Background in Exportmarketing
Sales strategy
Multitasking
Efficiently processing sales orders
Teamwork skills
Background in Export marketing
Sales support
References
Reference: _____________________________________________________________
Thanking you,
Sincerely,
Harita Sanghadiya
Computer Knowledge:
MS Excel, MS Word, MS Power Point, and MS Outlook, Corel Draw, Adobe PageMaker and Adobe Photoshop
Timeline
Export Sales Support Officer
Heubach Color Pvt. Ltd
07.2017 - 09.2023
Back Office Executive
Larsen & Toubro Ltd
06.2015 - 06.2017
Sales and Marketing Coordinator
Controls India Pvt Ltd
07.2011 - 11.2014
Master Degree of Commerce M.COM - Accounting
GLS College Thru Gujarat University
Bachelor of Commerce B.COM - Accounting
GLS College Thru Gujarat University
Higher Secondary 12th - Commerce
Shree R. J. Patel Shriji Vidhyalaya, Bapunagar
SSC 10th -
Ambuja Highschool, Gujarat Board