● Facilitated the support for SAP modules to enhance client’s business functionality and overall performance
with a decent degree of customer satisfaction.
● Provided the first level support on SAP FICO issues raised by end-users
● Assisted end users in posting day to day transaction into SAP
● Coordinating with technical consultants and dealing with fresh requirements from client.
● Analyzed the current business processes and scenarios of the client and recommended solutions to meet their needs.
● Carried out complex assignments requiring the development of improved solutions.
● Primary contact responsible for solving all priority tickets. Be it critical, High, medium and low priority within SLA limit.
● Maintained a thorough knowledge of organization and adhered to all organizational standard
SAP HANA
FICO Business Process
Master Data
Profitability Analysis
Asset Classes
COPA
FI/CO
FI-GL
SAP ECC
FI Calculation