HARITHA M
Hyderabad
Summary
Professional with Experience of around 7.6 years in Customer Service, Shipping transaction processing which includes areas of working with worldwide business units and thus develop myself and achieve the goal and vision of the Company , And previous Experience in IT around 1 Year as Java Developer to set up by organization in which I work and my self-growth .
Currently working in Hapag – Lloyd global service in Chennai. Professional with 1 years’ experience in Tangent Software’s Incorporation. Qualified with Bachelor of Engineering (CSIT) in Vaagdevi engineering college Warangal. Have excellent working skills in MS Office Applications. Can handle multiple tasks effectively & very much flexible with time. Confident and capable of working on own initiative under strict deadlines.
Overview
5
5
years of professional experience
Work History
Customer Service –Senior coordinator
Hapag – Lloyd global service
02.2015 - 12.2019
Education
Bachelor’s Degree in Engineering (Computer science and Information Technology) -
Vaagdevi engineering college
Skills
- Excellent process analysis & documentation skill
- Software Knowledge – C with DS, C, JAVA
- Operating environment – Windows 2000/XP/2007/2010
- A strong team coordinator; self-motivated with good attitude
- Good working knowledge in MS- Office and especially MS – Excel & MS Word
- Worked in sales force with CRM Tools
Accomplishments
- Awarded as “best team co - ordination” for the periods Oct ’15.
- Awarded as “Best Executive” for the year 2016.
- Awarded as “Quality of the Month ” for the year 2017.
- Awarded as “super star of Month “ for the year 2018 .
- Awarded as “super star & Quality of Month “ for the year 2019 .
- Awarded as “Quality of the Month ” for the year 2021
- Awarded as “super star & Quality of Month “ for the year 2023 &24.
Languages
English and Thelugu, Tamil, Hindi
Personal Information
- Passport Number: BUSPM4747B
- Date of Birth: 10/10/88
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Computercertification
- Certified on ORCALE in Warangal.
- Certified on Data base
Disclaimer
I hereby declare that the information and facts stated above are true to the best of my knowledge and belief.
Timeline
Customer Service –Senior coordinator
Hapag – Lloyd global service
02.2015 - 12.2019
Bachelor’s Degree in Engineering (Computer science and Information Technology) -
Vaagdevi engineering college
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