HARITHAASREE DHAYANAND
Chennai
Summary
Recently graduated with college diploma in Computer/Cyber Security analyst. Adaptable IT Administrator leading effective and efficient support teams. Skilled at enhancing and replacing outmoded and inefficient support policies and technologies. Expert at hands-on service for demanding projects. Dedicated to providing first-rate support experiences.
Overview
10
10
years of professional experience
Work History
IT ADMINISTRATOR
TOTAL CREDIT RECOVERY
12.2023 - 03.2024
- Installs, configures, and troubleshoots desktop systems, workstations, servers, and network issues in a heterogenous environment
- Provide initial response and manage problem resolution process for outages and problems
- Provides day-to-day technical support to employee's desktop systems software & hardware
- Highly developed verbal and written communications
- Demonstrated knowledge of TCP/IP networking and the OSI model
- May participate in the development of information technology and infrastructure projects.
THIRD PARTY DEBT COLLECTOR
TOTAL CREDIT RECOVERY
05.2023 - 11.2023
- Successfully negotiated and collected outstanding debts from delinquent accounts
- Implemented effective debt recovery strategies, ensuring compliance with all applicable laws and regulations
- Maintained accurate and updated records of all collection activities, payments and negotiations
- Prepared and submitted detailed reports to clients, keeping them informed about the progress of debt recovery efforts
- Proficient in CUBS and NM1 software, educated the customers about the charges in their bills
- Proficient in techniques and tools
ECOMMERCE MARKETING INTERN
INASBAY
- Post to social media channels, including blog posts and maintenance
- Organize photography library, Assist in photoshoot prep: laydowns, product shots, etc
- Product seeding and research at a micro and macro level.
ASSOCIATE DEVELOPER
E2E SOLUTIONS
CHENNAI
12.2015 - 01.2018
- Involved in all phases of front-end functions such as requirement analysis, visual and functional specifications, and overall design and development
- Implemented components and functionality utilizing HTML, CSS, JavaScript and coded front-end interface with JS, CSS and HTML
- Utilized continuous deployment throughout the development cycle to facilitate a quicker update schedule.
CLERK
CITY UNION BANK
CHENNAI
03.2014 - 08.2015
- Administering the balancing of the branch vaults, Automated Teller machine (ATMs), Teller cash dispensers (TCDs) with a daily total of more than $200k
- Leverage organizational and prioritization abilities, coupled with superior attention to detail to efficiency process 20+ transactions per hour
- Attending to 50+ customers daily
- Provided efficient support to the assistant manager in overseeing the day-to-day operations to ensure efficient and productive workflow
- Managed reconciliation of 100 ATM's and provided solutions for issues on day-to-day basis
- Handled Installation of 2 to 3 New ATMs on weekly basis
- Provided Solutions for machine and software related issues in ATM's
- Upheld Strict Financial controls by keeping funds secure and accurately transferring money.
Education
College Diploma, Computer Networks (Design, Interconnection, Deployment), Block chain Technology, Cyber security and Intrusion test, Preventive surveillance - Computer/Cyber Security Analyst
Trebas Institute
PGDBO - Banking and Financial support services
Institute of Finance Banking and Insurance
Bachelor of Technology - Information Technology
R.M.K college of Engineering and Technology
Skills
- Linux operating systems
- Networking concepts
- DBMS, C, C, HTML5, CSS, JavaScript
- Database Administration
- Microsoft Word, Microsoft PowerPoint, Microsoft Excel proficient
- Active Listening ,Teamwork skills, Adaptability and Flexibility
Timeline
IT ADMINISTRATOR
TOTAL CREDIT RECOVERY
12.2023 - 03.2024
THIRD PARTY DEBT COLLECTOR
TOTAL CREDIT RECOVERY
05.2023 - 11.2023
ASSOCIATE DEVELOPER
E2E SOLUTIONS
12.2015 - 01.2018
CLERK
CITY UNION BANK
03.2014 - 08.2015
ECOMMERCE MARKETING INTERN
INASBAY
College Diploma, Computer Networks (Design, Interconnection, Deployment), Block chain Technology, Cyber security and Intrusion test, Preventive surveillance - Computer/Cyber Security Analyst
Trebas Institute
PGDBO - Banking and Financial support services
Institute of Finance Banking and Insurance
Bachelor of Technology - Information Technology
R.M.K college of Engineering and Technology
Similar Profiles
GAGANDEEP KAURGAGANDEEP KAUR
Customer Service Representative at Total Credit RecoveryCustomer Service Representative at Total Credit Recovery
Jenifar AhmedJenifar Ahmed
Debt Collections Officer at Total Credit RecoveryDebt Collections Officer at Total Credit Recovery
PRIYANKA PRADHABANPRIYANKA PRADHABAN
Debt Counseller at Total Credit RecoveryDebt Counseller at Total Credit Recovery
Omar SlamaOmar Slama
Bilingual Compliance Agent at Total Credit Recovery, Ltd.Bilingual Compliance Agent at Total Credit Recovery, Ltd.
Vedavalli SVedavalli S
Senior Technical Lead at Alten Calsoft LabsSenior Technical Lead at Alten Calsoft Labs