Harjeet Singh Sodhi
New Delhi
Summary
Resourceful vice president with over 30 years of results-oriented experience in business intelligence and operations management. Culturally sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. A versatile leader, recognized for driving results in a collaborative, inclusive manner.
With a proven track record in strategic planning, business development, and operations, with a dynamic landscape in both the hospitality and education sectors. Adept at crafting and executing comprehensive strategies to drive organizational growth, enhance operational efficacy, and maximise profitability. Possess strong analytical skills to identify opportunities and mitigate challenges. Proficient in planning and expanding businesses based on market visibility research, including budgeting and forecasting. I possess excellent communication and interpersonal abilities, a diverse perspective, a creative problem solving approach, and the capacity to effectively manage diverse situations.
Overview
33
33
years of professional experience
Work History
Astt. Vice President
Ujala Cygnus Hospitals
11.2021 - Current
- Developed and executed strategic plans to support the vision of the organization.
- Negotiated contracts with vendors for services, products and supplies.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Oversaw human resources functions such as recruitment, employee relations, training and benefits administration.
- Established performance standards for staff members in order to drive productivity levels up.
- Organized special projects such as corporate events or marketing campaigns.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Cultivated a culture of collaboration among department heads to facilitate cross-functional project execution.
- Reviewed reports from functional areas to assess progress towards organizational goals.
- Spearheaded efforts to enhance customer service processes while maintaining quality assurance standards.
- Determined performance goals and offered tactics for achieving milestones.
- Networked with industry contacts to gain competitive insights and inform best practices.
Head of Hospitality Department
School Of Aeronautics
07.2018 - 03.2020
- Monitored student progress and provided feedback to parents, teachers, and other stakeholders.
- Planned and developed educational programs, courses, workshops and other learning activities.
- Developed evaluation forms to measure student performance in educational programs.
- Conducted research on best practices in education program planning and implementation.
- Provided guidance and support to teaching staff regarding curriculum development and instruction techniques.
- Organized meetings with faculty members to discuss curricular needs of students in the program.
- Maintained records of course enrollment, attendance and progress made by students in the program.
- Designed a comprehensive plan for evaluating the effectiveness of educational initiatives undertaken by the organization.
- Facilitated professional development sessions for teachers focusing on new instructional strategies or technologies.
- Managed budgeting processes related to training expenses incurred by the organization's Education Department.
- Communicated regularly with the leadership team regarding updates on current projects or initiatives within the department.
- Established partnerships with local businesses or organizations that could provide resources or expertise beneficial to our educational programming efforts.
- I counseled students on personal, academic, vocational, and behavioral issues and actualized plans to remove obstacles to success.
- Discussed curriculum changes with department staff and principals to facilitate action plans.
- Partnered with administrative leadership to improve discipline practices based on data findings.
- Spearheaded public relations and marketing efforts, and fostered relationships with arts organizations and artists.
Branch Head
Hope Institute Of Hospitality Management Pvt. Ltd
New Delhi
06.2015 - 08.2018
- Managed daily operations of a branch, including customer service, staff scheduling, and product distribution.
- Created and implemented new policies that improved the efficiency of the branch's operations.
- Analyzed financial statements and prepared reports on budget performance for senior management.
- Conducted regular meetings with team members to discuss any issues or concerns related to their work.
- Resolved customer complaints in a timely manner while maintaining a high level of professionalism.
- Reviewed inventory levels to ensure an adequate supply of equipment was available at all times.
- Built financial models to allocate resources, forecast cash and investment needs, and make capital budgeting decisions.
- I checked payroll, vendor payments, and other accounting disbursements for accuracy and compliance.
- Completed month-end and year-end closings, kept records audit-ready, and monitored the timely recording of accounting transactions.
- Maintained regular performance appraisals for subordinates through verbal, written, and on-going review programs.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
General Manager
Hotel Clarion Inn/Boutique Hotel
Chandigarh
10.2013 - 07.2017
- Assigned duties and monitored performance of all employees in the hotel.
- Ensured that guests received prompt, courteous attention throughout their stay.
- Maintained high standards of quality control, hygiene, health and safety.
- Handled guest complaints professionally and efficiently.
- Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
- Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
- Managed budgeting processes including forecasting revenues and expenses for the hotel.
- Negotiated contracts with vendors for services such as food supply or maintenance services.
- Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.
- Implemented marketing campaigns to promote the hotel's services and facilities among potential customers via print media or social media platforms.
- Developed strategic plans for increasing occupancy rates and improving overall profitability.
- Conducted regular inspections of the property's interior and exterior areas to identify any maintenance issues requiring immediate attention.
- Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
- Established successful employee turnover and retention strategies to improve culture and boost employee experience and business outcomes.
Group General Manager
Hotel Balsons Hotels & Resorts
New Delhi
11.2011 - 10.2013
General Manager
Hotel Swagat (Sagar Ratna Group)
New Delhi
- 07.2011
Professor for Hospitality
Canberra College
Canberra
07.2007 - 06.2010
- Developed and implemented course materials, such as syllabi, lectures, readings, assignments, and exams.
- Conducted research related to the field of study.
- Advised students on academic issues and career paths.
- Engaged with colleagues in scholarly activities at professional conferences.
- Collaborated with staff members to design curricula for new courses or programs.
- Mentored faculty members in teaching methods and best practices.
- Served on university-wide committees tasked with developing policies or procedures.
- Attended meetings with administrators concerning budgetary matters.
- Assisted in the recruitment of new faculty members into the department.
- Developed partnerships between the university and external organizations to promote research collaborations.
- Advised students in personal matters, driving academics, attendance and behaviors.
- Contributed expertise to assist with departmental expansions and course changes.
- Participated in continuing development and training to bolster professional teaching skills.
- Provided letters of recommendation and other referrals to students pursuing further education programs or postgraduate employment.
Professor for Hospitality
Canberra Institute of Technology
ACT
10.2008 - 03.2010
Assistant Supervisor
Medicine Sans Frontiers
Canberra
10.2008 - 01.2009
General Manager Operation
Hotel Liberty Plains
Sydney
10.2006 - 06.2007
Manager Sales & Marketing
Hotel Comfort Inn Hawa Mahal
03.2001 - 05.2006
Customer Support Supervisor / System Analyst (H1-B)
G. Commercial Inc.
New York
02.1998 - 11.2000
General Manager
Hotel Legend
New Delhi
02.1991 - 12.1997
Education
Certificate Course - Entrepreneurship
CIT
Canberra,Australia03-2009
Post Graduation Diploma - Management Science
CIT
Australia03-2008
Master of Arts - Hotel Management
SMU
Singapore03-1990
Bachelor of Arts -
Delhi University
New Delhi,India04-1988
Skills
- Operation Management
- Academics & Counseling
- Strategic Planning
- Administration Management
- Business growth and marketing strategies
- Negotiation and Persuasion
- Quality Compliance
- Business Development
- Training and mentoring
- Cross-functional team leadership
- Sales and Marketing Leadership
Timeline
Astt. Vice President
Ujala Cygnus Hospitals
11.2021 - Current
Head of Hospitality Department
School Of Aeronautics
07.2018 - 03.2020
Branch Head
Hope Institute Of Hospitality Management Pvt. Ltd
06.2015 - 08.2018
General Manager
Hotel Clarion Inn/Boutique Hotel
10.2013 - 07.2017
Group General Manager
Hotel Balsons Hotels & Resorts
11.2011 - 10.2013
Professor for Hospitality
Canberra Institute of Technology
10.2008 - 03.2010
Assistant Supervisor
Medicine Sans Frontiers
10.2008 - 01.2009
Professor for Hospitality
Canberra College
07.2007 - 06.2010
General Manager Operation
Hotel Liberty Plains
10.2006 - 06.2007
Manager Sales & Marketing
Hotel Comfort Inn Hawa Mahal
03.2001 - 05.2006
Customer Support Supervisor / System Analyst (H1-B)
G. Commercial Inc.
02.1998 - 11.2000
General Manager
Hotel Legend
02.1991 - 12.1997
General Manager
Hotel Swagat (Sagar Ratna Group)
- 07.2011
Certificate Course - Entrepreneurship
CIT
Post Graduation Diploma - Management Science
CIT
Master of Arts - Hotel Management
SMU
Bachelor of Arts -
Delhi University
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