Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harjinder Singh

Business Analyst
Pune

Summary

An experienced Business Analyst with 5+ years of experience with strong elicitation, documentation, modeling and functional testing skills. Giving expression to innovative self would make a valuable contribution towards the mission statement of your esteemed organization.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

System Analyst

Hexaware Technologies Ltd.
Pune
07.2021 - Current
  • Prepared SRS Document and included UML diagrams – Use case diagrams, Activity and Sequence diagrams in SRS.
  • Signed off the SRS document from the client and Explaining the document for development team for code building.
  • Training the development and QA members on Domain specific functionality.
  • Working as a liaison between Client and developers to submit requirements and changes, clarify questions and issues.
  • Preparing UI / UX Wireframes to demonstrate and verify the behavior of the system.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Proficient in preparation of GUI Prototypes in Axure and Balsamiq.
  • Able to distinguish user requests from the underlying true requirements and manage the changes in requirements.
  • Coordinating with Testing team to make sure that all requirements test properly with active participation in UAT.

Process Advisor

Barclays Global Service Centre Pvt. Ltd.
Pune
07.2018 - 07.2021
  • Preparing test cases for testing. Coordinated with testers/test managers while preparing the test plans.
  • Prepared UML diagrams – Use case diagrams, Activity and Sequence diagrams.
  • Verified the requirements and applied throughout the development of Project for streamlining the team’s development activities.
  • Conducted GAP Analysis and designed TO-BE process.
  • Working as a liaison between Client and developers to submit requirements and changes, clarify questions and issues.
  • Prepared UI Wireframes to demonstrate and verify the behavior of the system.
  • Attending for requirements change review meetings and assisting the project manager to manage project scope.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Conducted training and applied change management to achieve desired outcomes.
  • Performed quality assurance checks to help company create products and services that met needs, expectations and requirements of customers.

Assistant Manager of Business Development

Grace Universal
Pune
03.2017 - 03.2018
  • Consulted with product development personnel on product specifications, such as design, color and packaging.
  • Desk research and data mining for potential customers,
  • Pitching Customers and scheduling an appointment for presentation, understanding the customer’s requirement(s) (visiting plants if necessary)
  • Proactively coordinating the production-planning schedule and timely dispatch of deliverable to customers.
  • Troubleshooting and handling customers’ issues on priority basis.
  • Maintaining healthy relationship with customers as well as the manufacturing units.
  • Raising debit notes on a monthly basis as against orders placed.
  • Introduced enhancements to established products to increase sales.
  • Built and strengthened strategic relationships with vendors.
  • Met deadlines, exceeding expectations and effectively rolling out Presentations and product trial presentations and campaigns.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.

GET

Force Motors
Pune
11.2015 - 10.2016
  • Monitored material performance and evaluated material diagnosis and deterioration reports.
  • In-process inspection of components (Post machining and post Heat-treatment processes) and finished material for expected behavior as per specifications.
  • On site inspection at Tractor department and Heat Treatment for Rotary Furnace heating cycle. Maintaining daily Inspection reports component and plant wise.
  • Supervised tests on raw materials and finished products to ensure quality as per specified in specifications and requirements manual for each component tested.
  • Analyzed product failure data and laboratory test resulted to determine root cause of problems and develop solutions.

Metallurgist (Quality Assurance and Control)

Samrat Wires Pvt. Ltd.
Raigad
09.2013 - 12.2014
  • Checking quality of incoming Wire rods, accepting or rejecting the material as per our specifications, and approving the material for taking it into process.
  • Testing components for mechanical and metallurgical properties as per Testing standards and validating the correctness of the processed product.
  • Estimated production costs, cost saving methods and effects of product design changes on expenditures for management review, action and control.
  • Implemented methods and procedures for disposition of discrepant material and defective or damaged parts, and assessed cost and responsibility.
  • Formulated sampling procedures and designs and developed forms and instructions for recording, evaluating and reporting quality and reliability data.

Education

Bachelor of Technology -

Visvesvaraya National Institute of Technology
Nagpur
07.2009 - 07.2013

Skills

    User Acceptance Testing

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Timeline

System Analyst

Hexaware Technologies Ltd.
07.2021 - Current

Process Advisor

Barclays Global Service Centre Pvt. Ltd.
07.2018 - 07.2021

Assistant Manager of Business Development

Grace Universal
03.2017 - 03.2018

GET

Force Motors
11.2015 - 10.2016

Metallurgist (Quality Assurance and Control)

Samrat Wires Pvt. Ltd.
09.2013 - 12.2014

Bachelor of Technology -

Visvesvaraya National Institute of Technology
07.2009 - 07.2013

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Harjinder SinghBusiness Analyst