Harjinder Singh
Business Analyst
Pune
Summary
An experienced Business Analyst with 5+ years of experience with strong elicitation, documentation, modeling and functional testing skills. Giving expression to innovative self would make a valuable contribution towards the mission statement of your esteemed organization.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
System Analyst
Hexaware Technologies Ltd.
Pune
07.2021 - Current
- Prepared SRS Document and included UML diagrams – Use case diagrams, Activity and Sequence diagrams in SRS.
- Signed off the SRS document from the client and Explaining the document for development team for code building.
- Training the development and QA members on Domain specific functionality.
- Working as a liaison between Client and developers to submit requirements and changes, clarify questions and issues.
- Preparing UI / UX Wireframes to demonstrate and verify the behavior of the system.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Proficient in preparation of GUI Prototypes in Axure and Balsamiq.
- Able to distinguish user requests from the underlying true requirements and manage the changes in requirements.
- Coordinating with Testing team to make sure that all requirements test properly with active participation in UAT.
Process Advisor
Barclays Global Service Centre Pvt. Ltd.
Pune
07.2018 - 07.2021
- Preparing test cases for testing. Coordinated with testers/test managers while preparing the test plans.
- Prepared UML diagrams – Use case diagrams, Activity and Sequence diagrams.
- Verified the requirements and applied throughout the development of Project for streamlining the team’s development activities.
- Conducted GAP Analysis and designed TO-BE process.
- Working as a liaison between Client and developers to submit requirements and changes, clarify questions and issues.
- Prepared UI Wireframes to demonstrate and verify the behavior of the system.
- Attending for requirements change review meetings and assisting the project manager to manage project scope.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Conducted training and applied change management to achieve desired outcomes.
- Performed quality assurance checks to help company create products and services that met needs, expectations and requirements of customers.
Assistant Manager of Business Development
Grace Universal
Pune
03.2017 - 03.2018
- Consulted with product development personnel on product specifications, such as design, color and packaging.
- Desk research and data mining for potential customers,
- Pitching Customers and scheduling an appointment for presentation, understanding the customer’s requirement(s) (visiting plants if necessary)
- Proactively coordinating the production-planning schedule and timely dispatch of deliverable to customers.
- Troubleshooting and handling customers’ issues on priority basis.
- Maintaining healthy relationship with customers as well as the manufacturing units.
- Raising debit notes on a monthly basis as against orders placed.
- Introduced enhancements to established products to increase sales.
- Built and strengthened strategic relationships with vendors.
- Met deadlines, exceeding expectations and effectively rolling out Presentations and product trial presentations and campaigns.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
GET
Force Motors
Pune
11.2015 - 10.2016
- Monitored material performance and evaluated material diagnosis and deterioration reports.
- In-process inspection of components (Post machining and post Heat-treatment processes) and finished material for expected behavior as per specifications.
- On site inspection at Tractor department and Heat Treatment for Rotary Furnace heating cycle. Maintaining daily Inspection reports component and plant wise.
- Supervised tests on raw materials and finished products to ensure quality as per specified in specifications and requirements manual for each component tested.
- Analyzed product failure data and laboratory test resulted to determine root cause of problems and develop solutions.
Metallurgist (Quality Assurance and Control)
Samrat Wires Pvt. Ltd.
Raigad
09.2013 - 12.2014
- Checking quality of incoming Wire rods, accepting or rejecting the material as per our specifications, and approving the material for taking it into process.
- Testing components for mechanical and metallurgical properties as per Testing standards and validating the correctness of the processed product.
- Estimated production costs, cost saving methods and effects of product design changes on expenditures for management review, action and control.
- Implemented methods and procedures for disposition of discrepant material and defective or damaged parts, and assessed cost and responsibility.
- Formulated sampling procedures and designs and developed forms and instructions for recording, evaluating and reporting quality and reliability data.
Education
Bachelor of Technology -
Visvesvaraya National Institute of Technology
Nagpur 07.2009 - 07.2013
Skills
User Acceptance Testing
Business Requirements Documents
Test Plans and Cases
System Integration Testing
Functional Requirements Specification
Requirements Traceability Matrix
Functional Testing Experience
Requirements Analysis
Unified Modeling Language
Scenarios and Use Cases
Cross-Functional Team Collaboration
Test Procedure Documentation
Selenium Webdriver
Manual Testing
JIRA, Confluence
Programming Languages: Java
MS Visio
Axure RP
Balsamiq
Agile-Scrum
Timeline
System Analyst
Hexaware Technologies Ltd.
07.2021 - Current
Process Advisor
Barclays Global Service Centre Pvt. Ltd.
07.2018 - 07.2021
Assistant Manager of Business Development
Grace Universal
03.2017 - 03.2018
GET
Force Motors
11.2015 - 10.2016
Metallurgist (Quality Assurance and Control)
Samrat Wires Pvt. Ltd.
09.2013 - 12.2014
Bachelor of Technology -
Visvesvaraya National Institute of Technology
07.2009 - 07.2013