Harjinder Kumar
Quality Assurance (QA) Officer
Amritsar
Summary
Offering strong foundation in analytical thinking and attention to detail, with genuine interest in learning and developing in quality assurance. Brings understanding of quality control processes and ability to quickly adapt to new procedures. Ready to use and develop skills in data analysis and process improvement within QA Officer role.
Experienced with quality assurance processes and methodologies. Utilizes analytical skills to identify and rectify issues. Strong understanding of compliance standards and quality control systems.
Positive, analytical, and highly organized, with keen eye for detail and dedication to ensuring quality standards. Equipped with solid understanding of quality assurance principles and strong analytical and problem-solving skills. Ready to contribute to maintaining and improving quality processes to achieve optimal outcomes.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Hospital Supervisor
Sandhu Hospital
Amritsar
09.2024 - Current
- Improved patient satisfaction by implementing efficient scheduling procedures and streamlining administrative tasks.
- Managed staffing levels efficiently, ensuring adequate coverage during peak times and reducing labor costs.
- Developed strong working relationships with various departments, promoting effective communication and interdisciplinary collaboration within the hospital setting.
- Streamlined patient admissions process, resulting in reduced wait times and improved overall experience for patients and their families.
- Facilitated cross-functional meetings between various departments to encourage information sharing and collaborative problem-solving efforts.
QA Analyst Junior
Kwality Pharmaceutical Limited
Amritsar
03.2025 - 08.2025
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Improved software quality by executing thorough test plans and identifying defects before release.
- Contributed to the establishment of performance benchmarks, tracking QA metrics over multiple development cycles.
- Analyzed quality and performance data to support operational decision-making.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Promoted a culture of continuous improvement, regularly reviewing and refining QA processes and methodologies.
Pharmacist
Sukhman Hospital
Amritsar
04.2022 - 09.2024
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
Education
Bachelor of Pharmacy - Pharmaceutical Medicine
V .M. S Collage
Gurdaspur, India 04.2001 -
+2 Pass Out
SHD . HARPAL SINGH SCHOOL
Amritsar, India 04.2001 -
10th Pass Out -
ST . Agnes Convent School
Gurdaspur, India 04.2001 -
Domestic Data Entry -
Ovin Computer
Chandigarh, India 04.2001 -
No Degree - Vedic M
Googolplex Academy
Kolkata, India 04.2001 -
Skills
Quality improvement
Clinical supervision
Customer service
Problem-solving
Multitasking
Verbal and written communication
Pharmacy operations management
Staff management
Training and mentoring
Professional networking
Quality assurance metrics
Regression testing expertise
Manual testing proficiency
Test case development
Timeline
QA Analyst Junior
Kwality Pharmaceutical Limited
03.2025 - 08.2025
Hospital Supervisor
Sandhu Hospital
09.2024 - Current
Pharmacist
Sukhman Hospital
04.2022 - 09.2024
Bachelor of Pharmacy - Pharmaceutical Medicine
V .M. S Collage
04.2001 -
+2 Pass Out
SHD . HARPAL SINGH SCHOOL
04.2001 -
10th Pass Out -
ST . Agnes Convent School
04.2001 -
Domestic Data Entry -
Ovin Computer
04.2001 -
No Degree - Vedic M
Googolplex Academy
04.2001 -