HARJOT KAUR

Dynamic Career Counselor with extensive experience at IDP Education, specializing in personalized career planning, study abroad guidance, and visa application support. Skilled in one-to-one counseling, market analysis, and job search strategies, with a proven ability to mentor junior counselors and streamline processes for improved student outcomes. Adept at program shortlisting, SOP/visa filing, and WES evaluations, while fostering strong institutional partnerships and delivering workshops to enhance student engagement. Committed to driving student success and organizational growth through innovative counseling and client-focused service delivery.

• Organized and led a Career Fair at a local school, providing career counseling to students on higher education pathways, international study options, and skill development, resulting in enhanced student awareness and interest in global opportunities.
• Successfully guided over 500+ students through IELTS/PTE training and visa applications, contributing to high approval and satisfaction rates.
• Maintained 100% accuracy in processing offer letters and visa documents, ensuring compliance with institutional and immigration requirements.
• Played a key role in achieving a high conversion rate from leads to enrolled students through timely follow-ups and personalized counseling.
• Recognized for delivering exceptional customer service, handling queries efficiently via email, phone, and in-person interactions.
• Created effective SOP, covering letters and managed the end-to-end application process, leading to faster approvals.
• Maintained a well-organized record system for all client files and communications, enhancing team collaboration and follow-up efficiency.
• Utilized CRM software to maintain and track all student records, communications, and application statuses, ensuring transparency, accuracy, and efficient workflow management across departments.

Certified Canada Counselor- IDP Education Pvt. Ltd.