Vanshika Gupta
New Delhi
Summary
Seasoned HR professional aiming to drive organizational growth by leading strategic HR initiatives, strengthening employee engagement, and streamlining HR operations to foster a high-performance work culture.
Overview
6
6
years of professional experience
Work History
HR Assistant Manager
High Tech Solutions
Gurugram
07.2024 - Current
- Managed recruitment and onboarding for 50+ hires annually, collaborating with department heads on manpower planning and role alignment to enhance hiring turnaround and facilitate new-joiner integration.
- Led employee relations, engagement, and performance management initiatives including appraisals, goal setting, grievance resolution, and disciplinary processes, fostering higher employee satisfaction and a collaborative workplace culture.
- Streamlined HR operations by ensuring 100% accuracy in HR documentation, HRMS updates, and employee records while supporting training programs and HR process improvements to boost operational efficiency.
Customer Relationship Manager
CLR Facility Services Pvt Ltd
New Delhi
01.2024 - 06.2024
- Managed end-to-end CRM operations including query resolution, escalations, and feedback handling for 30+ active clients, implemented CRM strategies and performance dashboards that enhanced customer satisfaction and retention.
- Led HR generalist responsibilities covering full-cycle recruitment (10-15 hires in a quarter), onboarding, manpower planning, employee engagement initiatives, and appraisal cycle support, ensuring workforce alignment with business needs.
- Ensured compliance with HR policies, labor laws, and audit requirements while resolving employee grievances and strengthening communication among employees, management, and cross-functional teams.
Sourcing Executive
Innovsource Services Pvt Ltd
Gurugram
05.2022 - 11.2023
- Managed full-cycle recruitment processes for diverse roles across the organization.
- Collaborated with hiring managers to identify staffing needs and strategies.
- Cultivated relationships with external recruitment agencies and job boards for sourcing talent.
- Developed job descriptions and specifications to attract qualified candidates.
- Conducted interviews and assessments to evaluate candidate fit and qualifications.
- Utilized applicant tracking systems to streamline candidate management processes.
- Analyzed job postings and identified potential sources of talent.
- Researched industry trends related to salary ranges and benefits packages to ensure competitiveness of employer offerings.
- Managed communication between internal stakeholders during the recruitment process.
Talent Acquisition Specialist
Hostbooks Pvt Ltd
Gurugram
10.2020 - 01.2022
- Conducted full-cycle recruitment for diverse roles within the organization.
- Collaborated with hiring managers to understand staffing needs and develop job descriptions.
- Screened resumes and conducted initial interviews to assess candidate qualifications.
- Utilized applicant tracking systems to streamline candidate sourcing and management.
- Developed engaging job advertisements to attract top talent in the industry.
- Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
- Conducted initial phone screens of potential candidates.
- Reviewed resumes, applications, and other documents submitted by applicants.
- Maintained strong relationships with candidates throughout the hiring process for engagement.
- Coordinated onboarding processes for new hires, ensuring smooth transitions into roles.
- Led initiatives to improve recruitment strategies based on market trends and feedback.
- Negotiated employment offers with selected candidates.
HR Coordinator
eShakti Pvt Ltd
Gurugram
11.2019 - 09.2020
- Maintained database of 100+ resumes and pipeline of 200+ candidates, assisting hiring managers with shortlisting and interviews, providing insights that enhanced hiring efficiency and candidate retention.
Education
Bachelor in Science - Biology
North East Christian University
06.2024
Diploma in Yoga Education -
Maharishi Dayanand Yoga Sansthan
10.2019
Talent Acquisition Certification -
Parviom Technologies Pvt Ltd
05.2022
Skills
- Ambitious
- Result Oriented
- Good Motivator
- Clear and professional interaction
- Employee engagement abilities
- Hardworking
- Teamwork
- Expertise
- MS Office
Extracurricular Activities
CRM Activity, Visited Supermarket and V-Mart to study the interaction between internal and external customers, gaining insights into customer service expectations and requirements. Hospitality Activity, Conducted field visits to food outlets such as Subway, Domino's, and Barbeque Nation to analyze business models and evaluate customer service approaches.
Accomplishments
- Recognized as the Best Motivational Speaker of the School for impactful communication and leadership.
- Represented the school at the district level through solo and group dance performances and co-curricular activities.
- Achieved Second Place in Semi-Classical Dance at the district-level competition.
Languages
- Hindi
- English
- Hindi
Timeline
HR Assistant Manager
High Tech Solutions
07.2024 - Current
Customer Relationship Manager
CLR Facility Services Pvt Ltd
01.2024 - 06.2024
Sourcing Executive
Innovsource Services Pvt Ltd
05.2022 - 11.2023
Talent Acquisition Specialist
Hostbooks Pvt Ltd
10.2020 - 01.2022
HR Coordinator
eShakti Pvt Ltd
11.2019 - 09.2020
Bachelor in Science - Biology
North East Christian University
Diploma in Yoga Education -
Maharishi Dayanand Yoga Sansthan
Talent Acquisition Certification -
Parviom Technologies Pvt Ltd