Harkirat Singh
New Delhi,National Capital Territory of Delhi
Summary
A seasoned professional with expertise in emerging technologies and a proven track record in fault finding and organizational skills. Demonstrates strong capabilities in financial budgeting, HR policy implementation, and safety compliance, driving business development through process reengineering and performance monitoring. Skilled in supplier negotiation and budget management, complemented by Six Sigma certification. Adept at public relations and communication, committed to leveraging these competencies for continued growth and success in dynamic environments.
Results-driven General Manager with flair for transforming underperforming teams into top performers. Spearheaded multiple initiatives that streamlined operations and boosted profitability across various departments. Known for fostering collaborative culture that drives innovation and customer satisfaction.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Automotive technician
Dev Motors
Melbourne, Australia
2022.08 - 2023.12
- Roadside Assistance: Provide basic mechanical assistance for minor vehicle issues that can be resolved on-site, such as battery jump-starts, tire changes, and minor repairs.
- Customer Service: Offer excellent customer service, reassuring and assisting members during stressful situations.
- Safety Protocols: Adhere to all safety protocols to ensure the safety of yourself, the member, and their vehicle during service.
- Record Keeping: Maintain accurate records of services provided, including details of the assistance given and any recommendations for further repairs.
- Vehicle Maintenance: Ensure the petrol van is well-maintained, stocked with necessary supplies, and ready for service at all times.
- Communication: Maintain clear communication with the dispatch team and other colleagues to coordinate services efficiently.
Manager
Industrial Trailers
Melbourne, Australia
2020.06 - 2022.08
- Directed operations for custom trailers, including flatbeds, tippers, and tradesman models.
- Streamlined processes through effective management of trailer scheduling and orders.
- Ensured punctual deliveries by utilising rigid trucks as needed.
- Strengthened organisational adaptability by implementing change management initiatives.
- Conducted regular quality checks throughout the trailer manufacturing process.
- Trained new employees to uphold operational standards.
Duty manager
QSS Security
Melbourne, Australia
2019.05 - 2020.03
- Conducted site checks by driving patrol car, ensuring safety and security.
- Managed paperwork and scheduled breaks for guards during events and on-site activities.
- Maintained effective patrol operations within designated time frames.
- Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
- Promoted a safe working environment by enforcing health and safety regulations strictly.
- Conducted training sessions for new employees, enhancing team competence.
Delivery Driver
SSS auto parts
Melbourne, Australia
2018.05 - 2019.02
- Coordinated delivery schedules to optimise time management.
- Ensured safe loading and unloading of vehicles, preventing injuries or accidents.
- Delivered car parts to Geelong and western suburbs twice daily.
- Collected COD payments from customers and returned funds responsibly to warehouse.
Security Guard and Crowd Controller
MA Security Group
Melbourne, Australia
2017.04 - 2018.05
- Managed warehouse operations to optimize inventory control and asset management.
- Coordinated logistics for sports events, improving overall participant experience.
- Oversaw execution of music events, guaranteeing satisfaction among attendees.
- Enhanced customer service and public dealing skills through direct engagement.
- Trained as a patrolling guard during colleague's holiday, maintaining security for two months.
- Provided security services in Louis Vuitton showroom, contributing to overall safety.
- Ensured proper loading and strapping of trailers, conducting regular checks for safety.
Warehouse Person
Central Cleaning Supplies
Melbourne, Australia
2015.08 - 2017.04
- Efficiently picked and packed goods and pallets for freight and local orders.
- Managed separation and night filling of chemicals for loading and unloading containers.
- Served customers promptly with immediate pick-up services.
- Filled spare parts for cleaning machinery as required.
- Handled loading and unloading of containers and vans to optimise workflow.
- Met tight deadlines by processing incoming shipments effectively.
- Updated computer systems with stock data immediately after deliveries.
- Minimised product damage during transport by handling fragile goods with care.
Supervisor
New Bombay Engineers, India
New Delhi, India
2014.01 - 2015.08
- Measured sites and prepared accurate quotations.
- Managed skilled labourers, including carpenters, painters, and plumbers.
- Purchased and supplied materials for various projects.
- Conducted regular maintenance checks to ensure operational efficiency.
- Facilitated team meetings to promote clear communication among members.
- Oversaw inventory management to prevent shortages or excess stock.
- Enforced safety regulations to maintain a secure work environment.
- Implemented new scheduling practices to enhance team efficiency.
Education
Certificate III - Engineering Fabrication trade
Sheila Baxter Institute
2020.01 - 2021.01
Certificate III - leadership and management
Barkley institute
2018.01 - 2020.01
Certificate II - security
Complex institute
Diploma - Accounting
Acumen Institute of further education
2016.01 - 2017.01
Certificate IV - Accounting
Acumen Institute of further education
2015.01 - 2016.01
Higher secondary school - Grade XII
Guru Harkrishan public school
2013.01 - 2014.01
Skills
- Emerging technologies expertise
- Fault finding
- Organizational skills
- Financial budgeting
- HR policy implementation
- Safety compliance
- Business development
- Process reengineering
- Performance monitoring
- Supplier negotiation
- Budget management
- Public relations
- Communication skills
- Problem-solving
- Calm under pressure
- Team building
- Leadership
- Strategic planning
- Social media marketing
- Upselling
- Property inspection understanding
Certification
- Australian Heavy Rigid License, Holder with own reliable vehicle
- Victorian Security License, 923-302-40S
Languages
English
Advanced
Punjabi
Native
Hindi
Fluent
Attributes
- Effective Communication Skills: Articulate communicator with an appreciation for the different communication styles required when working with other team members or with customers.
- Honest and Reliable: Able to take on tasks with a degree of responsibility due to strong morals and ethics ensuring honesty and reliability.
- Flexible: Understands the need to remain flexible to support last-minute demands and changes. Comfortable with changing environments and situations ensuring the ability to remain flexible and adaptable.
- Time Management: Dedicated to effectively prioritizing and managing time by allocating tasks and activities and keeping track of them in diaries and daily to-do lists.
Custom Section
Highly communicative individual with strong interpersonal skills and adaptability for team environments. Motivated by challenges, I am an astute and dedicated student who consistently strives for excellence. I effectively balance employment with higher education, showcasing strong time management skills. My ongoing volunteer work reflects a commitment to community, while my experience as a graphic designer highlights reliability, honesty, integrity, and collaborative ability.
Personal Information
- Availability: Available 24/7, including weekends., Holder of an Australian Heavy Rigid License with own reliable vehicle.
- ID Type: Victorian Security License
- ID Number: 923-302-40S
Training
- Microsoft Office Suite, 10 days, New Delhi, India, 2011-01-01
- Java and MySQL, 17 days, New Delhi, India, 2013-01-01
- Adobe Photoshop, 17 days, New Delhi, India, 2014-01-01
Availability
24/7, including weekends
References
Gurpinder Singh, Owner Industrial Trailers, +61411634001,
Rohit Makkar (Ronny), Service Manager Central Cleaning Supplies, +61 450730124, Bupinder Singh Bhullar, Owner- New Bombay Engineers, +91 981 107 0501, Gurpreet Kaur, Sales Manager Central Cleaning Supplies, Tasmania, +61474822656
References
References available upon request.
Timeline
Automotive technician
Dev Motors
2022.08 - 2023.12
Manager
Industrial Trailers
2020.06 - 2022.08
Certificate III - Engineering Fabrication trade
Sheila Baxter Institute
2020.01 - 2021.01
Duty manager
QSS Security
2019.05 - 2020.03
Delivery Driver
SSS auto parts
2018.05 - 2019.02
Certificate III - leadership and management
Barkley institute
2018.01 - 2020.01
Security Guard and Crowd Controller
MA Security Group
2017.04 - 2018.05
Diploma - Accounting
Acumen Institute of further education
2016.01 - 2017.01
Warehouse Person
Central Cleaning Supplies
2015.08 - 2017.04
Certificate IV - Accounting
Acumen Institute of further education
2015.01 - 2016.01
Supervisor
New Bombay Engineers, India
2014.01 - 2015.08
Higher secondary school - Grade XII
Guru Harkrishan public school
2013.01 - 2014.01
Certificate II - security
Complex institute