Harleen Kaur
Summary
To work in an innovative and challenging environment that enhances my skills, knowledge and my desire to succeed as an asset to the organization while making a significant contribution to its growth and success.
Overview
6
6
years of professional experience
Work History
Entrepreneur
10.2023 - Current
- Developed business plans and strategies for new product launches online.
- Analyzed industry trends to identify potential opportunities for growth.
- Identified and secured strategic partnerships with vendors and suppliers.
Intern
MAX fashion and lifestyle
06.2018 - 07.2024
- Certified with Retail store operation management (sales and marketing)
Senior Store Associate
Heads up for tails
12.2022 - 10.2023
- Assisted customers with product selection, and demonstrated knowledge of store products and services.
- Performed daily inventory checks to ensure accurate stock levels.
- Organized merchandise displays to attract customers and increase sales.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Received and processed customer payments accurately and efficiently.
Client Relationship Manager
Wipro
01.2022 - 06.2022
- Developed and maintained relationships with clients to ensure customer satisfaction.
Customer Care Executive
Concentrix
03.2020 - 10.2021
- Assisted 100+ Customers per day providing successful solutions using active listening to ensure customer retention
On Job Training
Big bazaar
01.2020 - 01.2020
- Worked on Customer loyalty
Intern
Big bazaar
08.2019 - 10.2019
- Worked on Retail operations
Education
PGDM - Marketing management
NMIMS ( Narsee Monjee Institute of Management Studies)
01.2022
BRM - Retail Management
St. Xavier's College
Ranchi01.2020
Class 12th -
Guru Nanak Higher Secondary School
01.2017
Matriculation -
Guru Nanak Higher Secondary School
01.2015
Skills
- Entrepreneurial personality
- Interpersonal and verbal communication
- Team player with positive attitude
- Organizational and time management skills
Hobbies and Interests
- Painting and creativity
- Traveling
- Photography
Languages
- English
- Hindi
- Punjabi
Personal Information
- Date of Birth: 05/01/2000
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that the information furnished above is correct to best of my knowledge.
Timeline
Entrepreneur
10.2023 - Current
Senior Store Associate
Heads up for tails
12.2022 - 10.2023
Client Relationship Manager
Wipro
01.2022 - 06.2022
Customer Care Executive
Concentrix
03.2020 - 10.2021
On Job Training
Big bazaar
01.2020 - 01.2020
Intern
Big bazaar
08.2019 - 10.2019
Intern
MAX fashion and lifestyle
06.2018 - 07.2024
PGDM - Marketing management
NMIMS ( Narsee Monjee Institute of Management Studies)
BRM - Retail Management
St. Xavier's College
Class 12th -
Guru Nanak Higher Secondary School
Matriculation -
Guru Nanak Higher Secondary School
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