Harley Gluff
Fairmount
Summary
Results-driven Shipping/Receiving Clerk/ Shipping Lead with a proven track record at Muncie Power Products, enhancing shipping efficiency through meticulous inspection and streamlined processes. Skilled in forklift operation, scheduling shipments, contacting customers, and effective communication, I consistently reduced errors and improved inventory accuracy, fostering a collaborative team environment focused on achieving operational excellence.
Overview
10
10
years of professional experience
Work History
Shipping/Receiving Clerk
Muncie Power Products
Fairmount, IN
04.2024 - Current
- Operated forklifts and pallet jacks to efficiently move materials within warehouse.
- Inspected incoming shipments for quality and accuracy, ensuring compliance with company standards.
- Prepared shipping documentation and labels, streamlining outbound logistics processes.
- Coordinated with team members to maintain inventory accuracy through regular counts.
- Assisted in training new employees on shipping and receiving procedures, enhancing team efficiency.
- Maintained organized storage areas, improving accessibility of products for quick retrieval.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
- Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
- Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
Maintenance Technician
Silvertree Communities
Muncie, IN
01.2024 - 04.2024
- Conducted routine inspections of building systems for preventative maintenance and repair needs.
- Diagnosed and resolved mechanical issues in HVAC, plumbing, and electrical systems efficiently.
- Maintained accurate records of maintenance activities, contributing to compliance with safety regulations.
- Assisted in training new technicians on best practices for equipment handling and safety protocols.
- Collaborated with property management to prioritize maintenance requests and improve response times.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Facilitated smoother operation of HVAC systems through regular maintenance and updates.
- Revamped workshop organization, leading to more efficient workflow and easier access to tools.
- Made sure grounds were cleaned before and after each scheduled shift.
Shipping Clerk
Dollar General Distribution Center
Marion, IN
09.2023 - 01.2024
- Pull freight off the line and organize it between food and chemicals.
- Load trucks by job accordingly.
- Strong team communication to ensure the job is finished in a timely manner each shift.
- Training new hires and helping others who may have fallen behind.
- Inspect product to ensure no issues prior to loading.
Builder
American Woodmark
Gas City, IN
09.2022 - 09.2023
- Operated various power tools and machinery to construct cabinetry and furniture components.
- Collaborated with team members to ensure timely project completion and adherence to quality standards.
- Interpreted blueprints and technical drawings to execute precise assembly tasks.
- Conducted regular inspections of materials for defects, ensuring high-quality output.
- Streamlined workflows by optimizing tool usage and workspace organization for enhanced productivity.
- Resolved on-site construction challenges through effective problem-solving techniques and teamwork.
- Interpreted blueprints accurately, building structures to exact specifications.
- Delivered high-quality projects on time and within budget, consistently meeting client expectations and fostering long-term relationships.
- Promoted positive work environment by recognizing team achievements and addressing concerns promptly.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
Receiver
Dunhams Distribution Center
Marion, IN
11.2021 - 07.2022
- Received and inspected incoming shipments to ensure accuracy and quality standards.
- Utilized inventory management systems to track product availability and location.
- Coordinated with team members to optimize receiving workflows and reduce processing times.
- Maintained organized storage areas to enhance efficiency in inventory retrieval and management.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Restocked products and rotated items according to standard procedures.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
- Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
- Streamlined the unloading process, reducing time spent on manual labor tasks.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Handled day-to-day shipping and receiving overseeing hundreds of packages per day.
Maintenance Technician
Dominion Realty
Marion, IN
02.2020 - 07.2021
- Performed troubleshooting on equipment failures to minimize downtime and ensure operational continuity.
- Implemented process improvements that enhanced efficiency in work order completion and resource allocation.
- Led initiatives to optimize inventory management of maintenance supplies, reducing waste and costs effectively.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Developed and implemented strategies to improve maintenance processes.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
- Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
- Replaced worn or broken parts on machines and equipment.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Repaired and replaced pumps, valves and motors.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Reported issues to property manager so effective resolutions could be put into place.
- Executed tasks within time and budget constraints.
- Installed and maintained plumbing and HVAC systems.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Positively engaged with customers and maintained professional appearance as company representative.
- Safely and effectively handled wide range of cleaning products and solutions.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Diagnosed and resolved mechanical issues in HVAC, plumbing, and electrical systems efficiently.
- Maintained accurate records of maintenance activities, contributing to compliance with safety regulations.
- Collaborated with property management to prioritize maintenance requests and improve response times.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
Machine Operator
Covington Box & Packaging
Waterloo, IN
11.2017 - 01.2020
- Operated and maintained equipment for efficient production of corrugated boxes.
- Monitored production line to ensure quality standards and adherence to specifications.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Trained new operators on equipment use, safety protocols, and best practices.
- Collaborated with team members to troubleshoot issues and optimize machine performance.
- Conducted routine inspections to identify maintenance needs and prevent operational disruptions.
- Assisted in inventory management by tracking materials and supplies used in production.
- Ensured compliance with safety regulations, promoting a safe working environment for all staff.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Contributed to reduced waste generation by implementing recycling initiatives within workspace.
Press Brake Operator
Wiley Metal Fabricating Inc.
Marion, IN
01.2017 - 11.2017
- Operated and maintained press brake machinery to ensure precise metal fabrication.
- Interpreted engineering drawings and blueprints for accurate production setup.
- Conducted quality inspections to verify dimensions and tolerances of fabricated components.
- Collaborated with team members to streamline workflows and enhance production efficiency.
- Implemented process improvements that reduced material waste during fabrication runs.
- Maintained detailed records of production output and machine maintenance schedules.
- Implemented Lean Manufacturing principles in daily operations, reducing waste and improving overall efficiency of the production process.
- Achieved consistent high-quality results through diligent attention to detail and adherence to established procedures during press brake operations.
- Prioritized safety through regular equipment inspections, identifying potential hazards before they could lead to accidents or downtime.
- Maintained detailed records of completed jobs, tracking progress against goals, and reporting any discrepancies to management promptly.
- Performed routine maintenance on equipment, ensuring smooth operations and extended machine life.
- Assisted in training new operators, sharing knowledge of best practices and troubleshooting techniques for improved performance.
- Utilized specialized tools such as calipers, protractors, or micrometers for precise measurements during fabrication processes.
- Cultivated positive working relationships with team members and supervisors, contributing to a collaborative and supportive work environment.
- Properly loaded and unloaded materials in and out of machines.
- Maintained tight tolerances with design specifications.
- Utilized calipers and other measuring tools to increase accuracy of parts.
- Trained and coached new team members on proper machine set-up procedures.
Delivery Driver
Pizza Hut
Alexandria, IN
04.2016 - 01.2017
- Delivered orders promptly to ensure customer satisfaction and repeat business.
- Navigated delivery routes efficiently using GPS technology for timely service.
- Maintained vehicle cleanliness and compliance with safety regulations consistently.
- Assisted in training new drivers on company protocols and best practices.
- Implemented strategies to optimize delivery processes, reducing wait times.
- Collaborated with kitchen staff to coordinate order preparation and delivery schedules.
- Resolved customer complaints effectively, enhancing overall service quality.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
High School Diploma -
Madison-Grant High School
Fairmount, IN06.2014
Skills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Package handling
- Teamwork and cooperation
- Effective communication
- Warehousing operations
- Punctual and reliable
- Warehouse safety
- Certified forklift driver
- Forklift operation
- Labeling accuracy
- Relationship building
- Material handling equipment
- Shipment tracking
- Interpersonal skills
- Safety procedures
- Inspection and quality control
- Warehouse software systems
- Shipping documentation
- Load planning
- Delivery scheduling
- US Driver's license
- Microsoft Office Suite
- Packing equipment operation
- Inventory software
- Equipment maintenance
- Customer RMA management
- Verbal and written communication
- Organization and prioritization
- Task prioritization
- Product knowledge
- Hazardous materials handling
- Workflow optimization
- Equipment troubleshooting
- Shipping and receiving tracking
- Skid building
- Shipping label preparation
- Pallet jack use
- Packing and crating
- Warehouse layout understanding
- Safety and compliance
- Loading dock management
- Freight coordination
- Problem-solving
- Materials handling
- Shipment inspection
- Safety compliance
- Critical thinking
- Basic mathematics
- Inventory counts
- Package preparation
- Microsoft office
- Freight labeling
- Customer relations
Timeline
Shipping/Receiving Clerk
Muncie Power Products
04.2024 - Current
Maintenance Technician
Silvertree Communities
01.2024 - 04.2024
Shipping Clerk
Dollar General Distribution Center
09.2023 - 01.2024
Builder
American Woodmark
09.2022 - 09.2023
Receiver
Dunhams Distribution Center
11.2021 - 07.2022
Maintenance Technician
Dominion Realty
02.2020 - 07.2021
Machine Operator
Covington Box & Packaging
11.2017 - 01.2020
Press Brake Operator
Wiley Metal Fabricating Inc.
01.2017 - 11.2017
Delivery Driver
Pizza Hut
04.2016 - 01.2017
High School Diploma -
Madison-Grant High School