Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Harley Romans

710 Hopkins Rd, Cumberland

Summary

Adept at machine operation and excelling in customer service, I significantly contributed to Home Depot's reputation for excellence by streamlining inventory management and fostering customer relationships. My proactive approach to problem-solving and teamwork, honed across diverse roles, consistently enhances operational efficiency and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Appliance Associate

Home Depot
03.2024 - 11.2024
  • Conducted regular inspections of appliances to ensure proper functionality, maintaining high-quality showroom standards.
  • Streamlined inventory management for increased efficiency in stocking and locating products.
  • Contributed to store's reputation for excellent customer service by consistently receiving positive customer feedback.
  • Attended vendor offered product training to remain current on products and industry trends to better satisfy customers and support fellow sales team members.
  • Created relationships with customers to identify customer needs and recommend appropriate solutions.
  • Followed up with customers, designers, vendors, and contractors to confirm delivery and answer questions.
  • Applied product knowledge to customer interactions.
  • Attended vendor offered product training to remain current on products and industry trends to better satisfy customers and support fellow sales team members

General Labor Construction Worker

Midwest Infrastructure Partners
06.2023 - 10.2023
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
  • Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.
  • Promoted a positive work culture amongst peers by fostering teamwork, mutual respect, open communication channels within the team dynamic.
  • Worked well with coworkers to get the job done in a timely manner.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job site clean and organized.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Cook

Panda Express
01.2022 - 06.2023
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Communicated closely with servers to fully understand special orders for customers.

Service Associate

Planet Fitness Gym
07.2021 - 12.2021
  • Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
  • Managed client accounts by updating information and processing transactions accurately.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Unloaded, loaded, and stocked merchandise.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Cleaned and kept the workplace presentable.

Education

High School Diploma -

New Palestine High School
New Palestine, IN
05-2024

Skills

  • Hard/persistent worker
  • Machine operation
  • Tool Maintenance
  • Appliance Service
  • Problem analysis
  • Problem Solver
  • Shelf stocking
  • Customer service
  • Teamwork

Interests

  • Gym Workouts
  • Working with my hands
  • Framing Houses, Dry wall
  • Got my 10 hour OSHA certificate
  • Video Gaming

Timeline

Appliance Associate

Home Depot
03.2024 - 11.2024

General Labor Construction Worker

Midwest Infrastructure Partners
06.2023 - 10.2023

Cook

Panda Express
01.2022 - 06.2023

Service Associate

Planet Fitness Gym
07.2021 - 12.2021

High School Diploma -

New Palestine High School
Harley Romans