Harman Kaur Sandhu
Brampton
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
2
2
years of professional experience
Work History
Customer Service Executive
Garland commercial ranges
Missisauga
10.2023 - Current
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Shipping and Receiving Associate
Garland commercial ranges
Missisauga
01.2023 - 10.2023
- Created shipping labels using various software programs including FedEx Ship Manager and UPS Worldship.
- Reported any discrepancies between physical count versus computer count of inventory items.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
Education
Post Graduation Diploma in Business Management - Business Administration
Canadore College
Brampton 01-2023
Skills
- Customer service
- Conflict resolution
- Product knowledge
- Order management
Languages
English
First Language
English
Proficient (C2)
C2
Italian
Beginner (A1)
A1
Hindi
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1
References
References available upon request.
Timeline
Customer Service Executive
Garland commercial ranges
10.2023 - Current
Shipping and Receiving Associate
Garland commercial ranges
01.2023 - 10.2023
Post Graduation Diploma in Business Management - Business Administration
Canadore College