HARMANPREET KAUR RANDHAWA
Mandi Gobindgarh,PB
Summary
Innovative trainer with a talent for creating engaging learning experiences. Experienced in performance management and training documentation, committed to enhancing team capabilities and fostering continuous improvement.
Overview
6
6
years of professional experience
Work History
Employee Trainer
KFC
Vancouver, (BRITISH COLUMBIA)
05.2023 - Current
- Facilitated hands-on workshops to enhance team skills and elevate service standards, resulting in improved customer satisfaction.
- Prepared instructional materials tailored to various roles within the restaurant.
- Collaborated with management to identify training needs and opportunities for improvement.
- Provided targeted feedback and guidance during trainings, contributing to measurable enhancements in employee performance.
- Maintained comprehensive records of employee trainings completed, supporting ongoing development and compliance tracking.
Home Tutor
Teacher
Mandi Gobindgarh
06.2020 - Current
- Provided one-on-one instruction and tutoring in a variety of academic subjects.
- Delivered engaging tutoring sessions in various subjects to enhance understanding.
- Monitored student progress, providing targeted feedback to guide improvement.
- Identified and addressed specific student concerns to enhance academic success.
- Taught students how to study, take notes, and complete test questions.
- Created positive learning environment, fostering active student participation.
- Collaborated with parents to discuss student performance and set goals.
- Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
Education
Bachelor of Science - COMPUTER SCIENCE ENGINEERING
CHANDIGARH GROUP OF COLLEGES(C.G.C)
LANDRAN08-2017
High School Diploma -
G.P.S
Mandi Gobindgarh03-2013
Skills
- Employee training
- Instructional design
- Curriculum development
- Training documentation
- Workshop facilitation
- Performance management
Timeline
Employee Trainer
KFC
05.2023 - Current
Home Tutor
Teacher
06.2020 - Current
Bachelor of Science - COMPUTER SCIENCE ENGINEERING
CHANDIGARH GROUP OF COLLEGES(C.G.C)
High School Diploma -
G.P.S