Harmeen Kaur
Regina
Summary
Diligent Retail store and food industry customer service leader skilled at turning dissatisfied customers into loyal business advocates through skilled care and attention to needs. Offering expertise in sales, administration and team leadership focused on strengthening customer ties while maintaining quality, compliance and service standards. Technologically-savvy and forward-thinking.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Administration
london drugs
Regina
04.2022 - 08.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Resolved any discrepancies between the cash register total and actual money received quickly.
- Performed daily deposits in accordance with bank policies and procedures.
- Verified all transactions were accurate, signed off on documents, and recorded discrepancies.
- Maintained records of all financial transactions for audit purposes.
Food Service Supervisor
Bar Burrito
Regina
04.2021 - 08.2023
- Developed menus that met nutritional requirements while staying within budget guidelines.
- Conducted weekly training sessions with staff members on food safety practices and standards.
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
Sales Associate
Real Canadian Superstore
Regina
06.2019 - 09.2022
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Diploma in Computer Science - Computer Science
University of Regina
Regina12-2021
Degree in Computer Application - Computer Application
Punjabi University
Punjab, India05-2018
Skills
- Sales presentation development
- Task Management
- Problem-Solving
- Effective Communication
- B2B sales and customer service
Computer skills
- Software Applications : Microsoft office , Excel
- Programming Language: C , C++, HTML
- Operating Systems: LINUX,UNIX
Certification
Food Safety Certificate
References
References available upon request.
Timeline
Sales Administration
london drugs
04.2022 - 08.2023
Food Service Supervisor
Bar Burrito
04.2021 - 08.2023
Sales Associate
Real Canadian Superstore
06.2019 - 09.2022
Diploma in Computer Science - Computer Science
University of Regina
Degree in Computer Application - Computer Application
Punjabi University
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