Harmeet Singh
Delhi
Summary
Committed and results-driven professional with over 6 years of expertise in sales, collections, and Team leadership.
Overview
7
7
years of professional experience
Work History
Supervisor
Waves Enterprise Pvt. Ltd.
08.2024 - Current
- Supervise team of collection executives to achieve daily and monthly targets
- Preparing performance reports using Excel and pivot tables.
- Monitoring productivity and maintaining client satisfaction.
Team Leader
Elevate Pvt. Ltd.
08.2023 - 07.2024
- Supervised a team of callers and tracked key performance indicators.
- Conducted training sessions to enhance team efficiency.
Supervisor
GI Services Pvt. Ltd.
06.2022 - 07.2023
- Oversaw collection operations and coordinated with clients.
- Managed MIS and reporting processes.
Team Leader
Siddi Sai Enterprises
01.2022 - 06.2022
- Supervised daily operations in collections.
- Ensured smooth coordination between internal teams and clients.
Team Leader
Achiever BPO
11.2019 - 01.2022
- Promoted from Caller to Team Leader in September 2021.
- Led team of 10+ callers to consistently achieve performance targets.
- Implemented strategies that improved team efficiency and productivity.
Sales Executive
Home Credit
10.2018 - 09.2019
- Achieved consistent sales targets through effective customer acquisition strategies.
- Engaged in sales activities to expand customer base and drive revenue growth.
Education
Bachelor of Arts (B.A.) - Programme
School of Open Learning
Delhi06-2025
Skills
- Microsoft Excel proficiency
- Client relations
- Performance reporting
- Customer service
- Data analysis
- Microsoft Excel
- Performance analysis
- Communication expertise
- Achievement of targets
Timeline
Supervisor
Waves Enterprise Pvt. Ltd.
08.2024 - Current
Team Leader
Elevate Pvt. Ltd.
08.2023 - 07.2024
Supervisor
GI Services Pvt. Ltd.
06.2022 - 07.2023
Team Leader
Siddi Sai Enterprises
01.2022 - 06.2022
Team Leader
Achiever BPO
11.2019 - 01.2022
Sales Executive
Home Credit
10.2018 - 09.2019
Bachelor of Arts (B.A.) - Programme
School of Open Learning