A career spanning close to 17 years with exposure to General Administration & facilities which include specialization in related function. Diligent and dedicated with 12 years of experience in the Broking industry. Excellent interpersonal and communication skills. Dynamic and determined with exceptional qualities. Enthusiastic ,eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
1
1
Language
3
3
Certifications
1
1
year of post-secondary education
18
18
years of professional experience
Work History
Deputy Manager
SHAREKHAN LTD, Group Company of BNP PARIBAS, JOB PROFILE
01.2008 - 12.2020
Taking Care of Pan India travel arrangements (domestic/ international ticketing visa processing forex, hotel/car reservation, claiming bills for travel and assisting in admin related work, maintaining the Travel Mis for the employees pan India.
Taking Care of petty cash, preparing mis for cash transaction, allocating cash as per requirement with proper approval for admin purchase & expenses.
Handling office canteen, deciding on the food menu, looking after quality control of the meals.
Assisting secretary in , fixing meetings, appointments, managing calendar & reporting to Director as and when required.
Coordinating with HR for cultural activities during office functions.
Taking care of General administration such as any work related to office maintenance plumbing, electrical repairs, taking care of branches requirement for any admin assistance work.
Achievement:.
Had Been recognized as COVID-19 Heroes in Share khan by Bnp Paribas during the COVID-19 lockdown first implemented worked round the clock to ensure last minute transport arrangement for the critical employees to be in the office.
Receptionist
Ecole Mondial International School
Mumbai, Maharashtra
09.2007 - 01.2008
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Routed incoming mail and messages to relevant personnel without delay.
Receptionist
Rey mount Commodities Pvt Ltd
Mumbai, Maharashtra
06.2005 - 08.2007
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Kept reception area clean and neat to give visitors positive first impression.
Sorted, received and distributed mail correspondence between departments and personnel.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Received and routed business correspondence to correct departments and staff members.
Corresponded with clients through email, telephone or postal mail.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Routed incoming mail and messages to relevant personnel without delay.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
CUSTOMER SUPPORT OFFICER
CITIFINANCIAL RETAIL SERVICES INDIA LTD’ – A Citigroup Company
08.2000 - 02.2003
Reporting to the Regional Manager - Collections.
Worked as Receptionist in Rey mount Securities Pvt Ltd from 7th June 2005 to 18th August 2007.
Worked with ECOLE MONDIALE INTERNATIONAL SCHOOL from September 2007 Till Jan 2008 as Receptionist.
Education
B.A - Political Science
Mumbai University, Ramnarian Ruia College
06.1993 - 06.1994
Skills
ADDITIONAL:undefined
Certification
Successfully completed Travel and Tourism course from IITC, securing 70%.
Interests
Interested In spirituality
Reading, Surfing Internet
I read lot of fiction , autobiography , crime thriller,
Timeline
Deputy Manager
SHAREKHAN LTD, Group Company of BNP PARIBAS, JOB PROFILE
01.2008 - 12.2020
Receptionist
Ecole Mondial International School
09.2007 - 01.2008
Receptionist
Rey mount Commodities Pvt Ltd
06.2005 - 08.2007
CUSTOMER SUPPORT OFFICER
CITIFINANCIAL RETAIL SERVICES INDIA LTD’ – A Citigroup Company
08.2000 - 02.2003
B.A - Political Science
Mumbai University, Ramnarian Ruia College
06.1993 - 06.1994
Computers – MS office Basic
Office receptionist course from Adroit institute securing 90%.
Successfully completed Travel and Tourism course from IITC, securing 70%.
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Senior Investment Specialist at Sharekhan BNP Paribas financial services ltd.Senior Investment Specialist at Sharekhan BNP Paribas financial services ltd.